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My hospital is changing from one of the other big MTSOs to MQ. Our dept is not being outsourced, but we will have to change platforms and speech rec to the MQ platform (obviously). Can anyone share if it is user-friendly? I have used M-Modal in the past and I understand that is what's used at MQ. Can anyone confirm? Thank you for information. I work more as a team-lead / QA person, not actively transcribing, but I know there is a lot of anxiety among my dept members as to ease of use and ability to produce.