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So I am sick of docs I cant understand - sm


Posted: Sep 29, 2013

They now cut our PTO and are threatening us if we don't have all our hours in because THEY are out of work..Oh yea and at least 150 lph and 99.6% is it now accuracy..When I can't understand a doc now, I will not go in past reports, I will leave markers..I will go for a second listen once the report is done but the old Above and Beyond crap is gone!!

Second listen - whodat

[ In Reply To ..]
I can no longer do a second listen. I am on so many accounts and my line count is suffering. I am struggling to to the 150 lph, whereas I used to easily do 200 lph when I only had a couple of accounts. No more second listening for me. Have to hope mine is right the first time!!!

I HATE SUNDAYS - sm

[ In Reply To ..]
only foreign docs work on Sunday, I am so sick of this and a long shift to go..line count drops almost 50% on Sunday, gee I wonder why...come on NJA please!!!

I used - to

[ In Reply To ..]
like Sundays. It was the only day I could get a full shift. They moved me to another team because I couldn't get enough work the other days for my shift. They wanted to take care of me because I was a good employee and wanted me to get work (Yeah right!). Now I can't get work on Sundays and the rest of the week. The account I was on before is now out of TAT on Sundays because I was the only one on the wee hour of the morning shift and they moved me. Go figure

I no longer even go an extra inch and now leave blanks. - 150 and struggling

[ In Reply To ..]
I no longer put in any extra effort and just leave blanks. I already spend too much time making sure the formatting and client demands are met. There are a couple accounts that have 1 little itty bitty demand that is out of the ordinary, and that demand is buried in the jumble they call a CP, and if I miss that out of numerous accounts I get, I get a nasty note from the QAM. And no, I am not going to make cheat sheets/summaries,because, every time I do that, my accounts get changed.

Minimum wage, 99.6% accuracy, crappy ASR, cut my hours, take away PTO, I just don't care anymore. I will never leave something that could hurt the patient, but I leave blanks now and put forth nothing but minimal effort.

Agree, regardless of anything - the patient will be safe

[ In Reply To ..]
At least from what I put in there...If there is any question now on meds or allergies, blank goes in. These docs should be forced to enunciate. Shoot half of them don't even finish words, let alone sentences, and the basic rule is this is his normal way and put in what was said before. I have a hard time doing that so it can either go back to the doc or to QA, its not gonna be a decision on my end that hurts a patient that is for sure!!!

For me, checking out samples/past reports is more productive than a - second listen.

[ In Reply To ..]
I'm with another company, another account, admittedly, so maybe accessing past reports by the dictator is more time-consuming with Fluency than EditScript, but if I had to choose one over the other, it would be checking out old reports over a (full) second listen, definitely.

dont compromise your integrity - make up the difference - mtr

[ In Reply To ..]
with shorthand!

Foreign docs - Antonia

[ In Reply To ..]
Got a problem doc like that too. Can't even understand the patients' names and they won't send schedules so we can at least get that right. His lab value numbers are screwy and sometimes don't even know whether he's really trying to speak English or whether he's reverted to his native Pakistani. I've even called their office AND the district manager and told them that he's impossible to transcribe. Have gone through at least 4 transcriptionist subcontractors and they refused to type him. We've got to because he's part of a big group I don't want to lose. Leave blanks, let them deal with it.

)(*^%#$)#@ another day of this garbage - sm

[ In Reply To ..]
I can't stand this much more..blanks away..Sorry QA gave you a workout yesterday, was hoping for better today

Regrettably, I had so many jobs with horrid output that - apologies to QA

[ In Reply To ..]
I sent off some jobs to QA with a lot of blanks last night. Unfortunately, due to worsening ASR output, I'm fighting to stay above 150 lph and some doctors are no longer worth the effort to be rewarded with minimum wage.


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