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Is it too much to ask for the docs to SPEAK UP - MTannoyed

Posted: Nov 03, 2012

How can we edit/transcribe if the volume is highest on the computer, ear phone amplifiers are on, and we STILL CANNOT HEAR! If it comes straight typing and ASR cannot pick it up, why in heaven's earth does the doctor think I CAN HEAR. I cannot! Are these docs being passive aggressive... Oh they don't realize?! That is just MEAN, CRUEL. Forget that I have to make a living wage, but think about just plain RESPECT.

This vent brought to you by me getting too many dictations in a row in which the doc is whispering so quietly nothing can be heard. And I mean nothing.

Thanks for letting me get this off my chest.

Sincerely, an MT who is now testing her hearing b/c she is sure she has lost all ability to hear anything.

MT annoyed - I hear ya!

[ In Reply To ..]
I also have had numerous MDs who sound like they are dictating 10 feet away from the microphone doing God's knows what. Actually, I think the MDs have the microphone up their butts instead of in front of their face when dictating.

Then there are the ones who are too close to the mic (sm) - Morgan

[ In Reply To ..]
Where their dictation is obliterated by loud breath sounds who obviously have never listened to their dictation.

The first time I had one at an extremely low volume I walked into her office to see where she placed her recorder in relation to her mouth. She was holding a cassette recorder speaking directly into the SPEAKER instead of the MIC!

I had that problem with a Keystrokes account (sm) - Morgan

[ In Reply To ..]
I complained over and over, yet the problem continued every day. MTSOs will not communicate with their clients about the problem UNLESS they think it is a technical problem they may be blamed for, or there is a chance the doctor will have to redictate the reports. This cuts your productivity in half when you have to listen over and over and over.

If you complain to your supervisor that there must be a technical problem that will require the doctor to redictate all his reports, they will take action. No MTSO wants to inconvenience a doctor! Plan B if that doesn't work is to explain that you could produce twice the number of lines per hour if the problem were rectified.

Back when we had our own clients, all we had to do was sent the doc a note asking him or her to hold the mic closer or speak up which always solved the problem for me. I think these doctors don't even know how they sound.

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