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Is the sound quality much worse - since DQS went down

Posted: Feb 15, 2012

or is it just me? Static, low volume, horrible!

my last report was rather bad now that u mention it - tired

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x

sound - fedup

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Yes, it's horrible... So much for improvements...

sound bad - yes! - cr

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I thought it was just me too. Sometimes the words are so muffled I can't make them out, and can't get the volume to go any higher.

Sound better for QA? - mb

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I've noticed lately that I get reports that are horribly muffled and are so bad that sometimes I cannot hear whole words. I reluctantly send the report to QA and when I get it back and listen to it, it is much clearer and I can hear all the words I missed! That really gets my panties in a wad!!

MMEs get the same audio and reports - MME

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I used to think that was the case also until I went from an MT/ME to an MME. There is no difference in sound quality. One report that comes in, I transcribe, and then the next would be one for QA for the same doctor and they both sound the same.

There may be a difference when relistening through feedback via media player. You also may hear the word easier now that you know what it is.

The only difference an MME has over an MT is that we have some additional shortcuts to remember for leaving feedback. We use the same DQS and have all the same resources.

my QA lead said that her sound is better and - the MMEs sound is better

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I asked how it was so muffled for me and yet the MME was able to fill it in. She said that it goes through different channels or something and that it is clearer on her end.

Just repeating what I was told.

I don't know why she would say that. I've been both, - sm

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and they're the same, and I was told by my QC that they're the same. Maybe the auditors get a different voice file, but not the MMEs.

Agree. Technologically it doesn't make sense - MME

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If anything the audio should degrade the more times it is passed around. The only way it could be better would be if it was taken directly from the source and that would require separating the text to be QAd from the audio, finding the original audio, and then splicing them back together again. It's doubtful that happens. Even then, the difference may not be perceptible and certainly not worth the extra coding, error potential, and server space to make it happen.

Also, if what the QC said was true, why wouldn't they make the sound go through the same "channel" that makes it clearer for the original MT?

As I stated before, you probably hear a difference because when listening through QASAR, it's through media player and the player itself may have some filters in it which the DQS player lacks.

From experience, the audio is exactly the same.

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