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Can the sound quality - get any worse?


Posted: Sep 07, 2011

I've done this account forever and even the guys who were always clear now sound like they are dictating through a wet paper bag, with pebbles in their mouths.  Have they switched to India Bell?

Mine too. Sounds like they are dictating through - the old tin can and string

[ In Reply To ..]
technology.

And the tone is all off - garbly goo

[ In Reply To ..]
The QA lead told me that her sound quality is so much better and I said that the MTs should have the best sound. Do you feel like they are setting us up for failure?

I keep making stupid errors. One is "the arm was placed on an arm board" where QA heard "the arm was placed on THE arm board." I know it shouldnt matter much, doesn't affect patient care, but when you have a whole "sea of green" across your page, it brings your spirits way down.

don't work for MQ but my take (I have seen how they dictate) - carolMT

[ In Reply To ..]
Work directly for 2 hospitals. The 1st one, the doctors started out dictating into a "microphone" located at the corner of the computer monitor (the latest technology of course - hands-free dictation!) You could not hear them. We had them start using microphones! The 2nd hospital (big major medical center) in one department the doctors use wireless dictation equipment (the latest technology again!) but all it does is come out sounding like, as it was so aptly put, a string and a tin can (but that particular department continues to use it). There is a call-in line also and the docs/nurses are not supposed to use cell phones or cordless phones, yet they do and the quality is horrible. We complain, they get notes not to use cell phones and cordless phones, but they continue to. I don't understand any of it and have complained. Bottom line we all struggle when the quality is bad, but we have to get the work done. If there are gaps because the voice just didn't pick up, then I send it to a cutoff folder or inaudible folder and they get sent a note. But the same ones continue to sound bad. Otherwise it's my responsibility to try and decipher it and I hate it!


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