A community of 30,000 US Transcriptionist serving Medical Transcription Industry

CCMs - Underpaid

Posted: Dec 05, 2012

Did the former CCMs get fired or were they given another position? I was under the impression they are now Customer Relationship Managers.

a few were let go - and the ones who remain

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are now called Transcription Services Managers.

In my area a regional director is now the TSM. - sm

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I think they split the job that the CCMs used to do. There are managers that handle the customer (I forget what they renamed them) and supposedly the TSMs in place now are just managing MTs or at least that's what I understood it to be. That's all I know.

My Former CCM - See Msg

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Went somewhere else in the company, but I don't know in what capacity. It was probably in an e-mail somewhere exactly what they were restructuring and how, but since they restructure frequently, I don't much bother reading them. Maybe it was even on one of those corporate tree-type charts we see in meetings, but I don't pay attention to those, either.

Who cares about the "former CCMs" anyway? Most of us that - Actually work for MM, know what happened or

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at least have an idea.

Thanks moderater for cleaning up this thread. - nm

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So moving right along...

My email said so and so is no longer with the company - sm

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so I assume she was let go, cause she needed to be...and my QA, who I loved, was simply moved to another area...

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