A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Dear Employer:
Please make client sheets clear. I am so tired of reading a client sheet over and over trying to understand how something is supposed to be done. There's got to be a better way. Don't put information in one area of the client sheet and then an exception to the rule somewhere else. I read through the instructions until I find what I need, if there is an exception to the rule it should be where the rule is, not somewhere else in the instructions.
And when I ask a question, please don't reply with "the client sheet clearly states." It doesn't clearly state or I wouldn't be asking. I'm busy too, I wouldn't waste my time or yours if I hadn't already exhausted other means of getting my question answered (which, by the way, I am not getting paid for).
It seems pretty obvious to me that the best productivity for transcriptionists and employers is for transcriptionists to have a few accounts that they become very familiar with. I don't mind learning an account and all its varied little exceptions to the rules as long as I know I will be putting all that memorizing to good use. Don't take an account away from me just when I get familiar with it, or add so many accounts to my pool that there is no way I can remember the rules for one particular account. All that looking things up slows me down.
Lastly, please keep in mind that different companies have different rules. I have worked for a company where "verbatim" meant you transcribed exactly what the doctor says, and numbering medications if they were not dictated as numbered meant "padding" and a firing offense. Please bear with me while I learn your definition of the rules.
I think for the most part my goal is pretty much the same as yours: An accurate medical record as fast as possible. We both win if we work together. Thanks.