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When a consultant's office calls the referred patient, is that office allowed to say the name of their office? Ex: Got a call from a GI office for my husband. The woman gave her first name and said she needed his medical hx before she could schedule an appointment. I asked what office she was from, and she said she couldn't say because of HIPAA but that it was a referral from his PCP. Is it true that because of HIPAA we can't even know who's requesting personal confidential info?