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Sometimes certain rules just don't make sense - dontseethepoint
Posted: Oct 24, 2011
There are some things that don't make sense to me in regard to certain rules for companies. At my company, when you send something to QA, you have to put a blank and the number where it is, but if we think something "sounds" like something we cannot put that in because the QA person could hear what we are hearing and not really hear what is being said. Now, what in the heck is VR then? Sometimes when you see text presented on screen it may sound like what you are seeing. Maybe I'm crazy, but sometimes things don't make sense. Sorry had to vent and thanks for listening. :)
Totally agree - sm
[ In Reply To ..]That is one of the reasons I think VR is dangerous. I can type reports forever and then get VR report and that is the one that has an error in it because you tend to hear what you read. That has been one of my beefs with it. There are a lot of things that are allowed with VR and not typing. This is wrong. You are not crazy.
unfortunately no one in charge will care until it causes harm to - the patient and a juicy lawsuit. NM
[ In Reply To ..]x
agree but - QA
[ In Reply To ..]I do appreciate when an MT will put in what they think they hear. HOWEVER, I like to listen to it first before I look and see what the MT thought it was. Even the words surrounding the blank I don't like to look at. I actually close my eyes sometimes to get a sense of what is being said before I look. Turns out that sometimes what you think you hear leading up to the blank are wrong and therefore can't make sense of the blank.
But, I do agree, VR is the same way. you tend to think you hear what the computer heard because of what is on the page. But unfortunately there is no way around that.
Yes there is a way - sm
[ In Reply To ..]around it. Companies could go back to using transcriptionists. This is one of those technologies that should not be used, especially in this field.
Bottom line is $$. ASR is cheaper. Suits arrange this, it - is strictly business, no regard for people. nm
[ In Reply To ..]x
This is true about VR. - QA Person
[ In Reply To ..]I do prefer not having the "sounds like" since that does prejudice your mind to hear what the MT heard. Sometimes, the entire sentence can be off because the MT heard just a bit of it wrong and heard an entire string of things afterwards that the doctor did not say. Remember the puzzles from the AAMT Journal years ago when all the syllables were phonetically there, and we had to figure out what the doctor really said. Because of the concentration required for VR to be sure you heard what the physician heard, I am not sure we can do that responsibly after just a few hours. I enjoy VR sometimes, but we are getting rooked on the wages.
There's a reason - trini
[ In Reply To ..]I learned in my first year of transcribing that including the word I think it is will throw whoever listens to it off and immediately cause them to think it was the same word I was hearing. A fresh set of ears, unbiased by what the original transcriptionist thought they heard, is always the best way. (VR, of course, robs us of that advantage.)
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