A community of 30,000 US Transcriptionist serving Medical Transcription Industry
As an MT, I avoid the phone like a hawk to everyone! Friends, family, and coworkers alike, during working hours and during non-working times as well. I HATE wasting my time talking on the phone period. To me, my time is valuable and equates to literally pennies on the line. Just wondering about how much communication you get from your MTSO and how much of it is actually pertinently top of the line necessary and/or how much can be weeded and cut out. Are you being micro-managed? Are you constantly spending your pennies per line wasting time on the telephone or IM or emails?
How often do you hear from your MTSO say on a daily or weekly basis?
By which method? Personal email, company email, IM, telephone?
How much of this is personal work issues, general account info, plain personal chit/chat, i.e. not necessary?
Do they respect your working and only call you during your shift for work related issues?
Do they call you off your schedule/clock if you have one?