A community of 30,000 US Transcriptionist serving Medical Transcription Industry


28 + Year MLS Leaving MT - Rastus


Posted: Mar 30, 2015

I received a phone call today for an interview at my local Wal-Mart.  They have increased the hiring wage to $1.00 per hour above my state's minimum wage.  I was shocked and appalled to see my hourly salary on my last pay check stub - that being $9.50 per hour.  The stress and worry and anxiety in this field has finally caught up with me.  I could handle the ESL, the poor sound quality - the ups and downs of no work, being called to work extra - unpaid meetings, being switched to different accounts - all that we go through - until the mergers and continual pay cuts.  I worked hard to increase my wage from $4.50 per hour training wage in 2001 to $15 up to $20 or more through the years with a lot of hard work and on a heavy ESL account that paid 9.5 cents per line.  Only to have it come to this.  It has affected every aspect of my life, my positive outlook, where I live, all of the resentment and bitterness that I have felt and have not wanted to carry - and the impossible unrealistic expectations for Quality - that coupled with these critical major errors - supposedly.  I have been on this board reading many times to see if I was all alone in how I felt.  Many times this board - in spite of the negativity - which I totally understand - many times this board was a comfort to me.

I am interviewing for a cashier position in the lawn and garden.  I can walk to work.  I will have Sunday mornings off to get to church.  A pastor in town with his Master's degree was fired from a former church - and did well at Wal-Mart for 4 years.  I will learn from him and swallow my pride - which I sometimes have too much of.

I just could not believe how unmotivated I have become toward a job that I was once the top producer with the top quality on my team.  All of the negative changes and lack of respect from the MTSO - I cannot wait to be with people again and see what they chose for flowers and work hard - enjoy a steady schedule and hourly pay.  Thank you for listening. 


wishing you the best - lisa

[ In Reply To ..]
I didn't work for one of the bigger companies and probably did not get as mistreated as you did, but I can tell you that not having to work every weekend (every day), and getting paid for holidays and time with your family is a big perk!!!! And I love it! I hope you will too. Spring is a good season to spend some time outdoors, not just looking at it out the window. Best of luck! (plus, in about 3 months, I will not owe any IC taxes to the IRS. Some of us do not save it back like those on here make a point to tell you to do)

28+ Years - anonmt

[ In Reply To ..]
I wish you the best of luck! And, you are certainly far from being alone in feeling the way you do about this industry. It is really sad.

Thank you from 28 + Years! - Rastus

[ In Reply To ..]
Thank you for your kind replies today and for taking the time. I am scared - working in isolation does that to a person I think - I question my people skills, question my ability to work with people - but I am praying for courage to take this leap - I am 59 years old and just could not mentally handle this any longer - even until 62 at early retirement. To those of you still hanging in there - I admire your ability to do so - very, very much.

You are not alone - anonmt2

[ In Reply To ..]
Reading your posts was as if I wrote them myself! I have recently applied for some hourly jobs out of the home and am excited for the possibilities but SCARED and NERVOUS! You get so isolated at home... it really has taken a toll like you stated. I hope you do great on your new job and I hope I can land a good job myself! We get in a rut with this profession and there is no reason to. I think when it is time to move on, you just FEEL IT! Good Luck to you!
Thank you anonmt2 - Rastus
[ In Reply To ..]
Thank you for your kind reply. In my devotional book - I read "How often do we find ourselves paralyzed by fear? We burn out at work because we're afraid to try a new career path. We get into a rut socially because we're afraid to cultivate new friendships. We stagnate mentally because we're afraid to be creative." I will say prayers for you anonmt2 for courage for you too. I cannot wait to live without this degree of fear. I honestly would let the QA reviews get to me - such that I could not focus appropriately at work and was sick to my stomach each shift - each day - fear of making those "critical errors" - that had nothing to do with patient care - yet totally accepting responsibility for those that do matter tremendously. What is so, so wrong - in my opinion, about VR is that when the speech engine puts in a wrong medical term and wrong drug dose - it's almost impossible to catch ALL of those major critical errors, yet in straight typing I never - ever got a critical error in 25+ years. One week I could hardly get out of bed and had to call a girlfriend to help me get from point A to point B right after a major QA audit. That was 6 months ago - and it took me this long to be able to fill out an application on the computer for Wal-Mart. Whew - I look back and just know I cannot live like this and deserve much better. Enough of my pity party now. You will do great and God is watching over you!

You'll do great - see message

[ In Reply To ..]
You don't have to swallow your pride! You'll do GREAT! I'm 63. My whole family said I didn't have the people skills to work outside the home, but I accepted a secretarial position at a hospital. I've now learned that everybody loves a cheerful, helpful, and kind disposition. There's nothing challenging about saying, "Have you been helped?" or "May I help you?" Even former MTs can do this very well if they can manage to focus after squinting at a 'puter screen for decades.

I practically LIVE in the lawn & garden department at WM! I love the fresh air and the birds that come into the store to eat the bird feed. You'll be fine.

Nothing will ever break me like MT did, but there's still time to live!

You'll do great - squirrel

[ In Reply To ..]
Please don't be so hard on yourself. MT is no longer a profession to be proud of. It didn't "break" you, you just realized it was time to move on. The profession itself has gone mad, thanks to MQ among others.

Being around people helps to counteract the isolation that you went through for sooo long. MT is now one of the worst professions to be in, not what it used to be with QA being so nitpicky about commas, etc. I would work at Walmart or Starbucks over MT any day. Even illegal aliens make more than the MT does today. Sad, very sad, and very pathetic.

Good luck! - nm

[ In Reply To ..]
X

You are a brave and courageous soul... - Amber

[ In Reply To ..]
And you are doing the right thing. I think you will be so much happier working amongst the plants, flowers, and people who like to work hard and garden. Give it a few weeks and I think you will wonder why you waited.

You might also look into writing, perhaps as a guest for a newspaper or online news service. That's another talent you have. Good luck!

I think you'll be find and there's no swallowing pride here--sm - acuteMLS

[ In Reply To ..]
Wal-Mart is a perfectly fine employer now that they've increased wages (a leader in this, I might add) and I think you'll end up enjoying the social contact and the daily variety you'll be getting there.

If it makes you feel better, I've seen people I used to work with or know working at various stores over the past few years and I'm always pleased to see them, never crosses my mind that their new job is "less" or "more" than the job they did when I knew them.

Wow - You are all The Kindest Group of MLS! - Rastus

[ In Reply To ..]
Thank you all so very, very much for the encouragement to me!! I feel so, so blessed that you took the time to be positive and uplifting. And I am GLAD Wal-Mart is setting a trend in salary - I did not know that. I live in a smaller community in Minnesota - and after work when I walk in - all of the people are just wonderfully friendly - I would not want to leave and go back home to transcribe - I would sit here and cry sometime. This job would have almost been perfect when my children (3) were younger - what an asset it would have been then to work at home and save on the day care expenses. So, for those of you working as an MLS regardless of the state of this profession NOW - it's a wonderful opportunity for you and family - for the most part. It will be quite a while until this profession totally "disappears" into front-end speech I think, though who really knows. So - again - thank you all so very much! Please remember how lucky the MTSOs are to have your hard work, intelligence, listening skills, multi-faceted cognitive skills, dedication to quality, etc. You are very special people!!

Lawn and Garden - Plant lover

[ In Reply To ..]
Awesome! I always thought it would be fun to work in a garden center and take care of the plants, I bet you will get to do other stuff when you're not at the register. You might also get some free plants to take home! Hope you get the job, good luck!

You will love it - CINDY

[ In Reply To ..]
Well maybe not love it, but when you are done with work you don't have to hang around the computer to check to see if there is anything that came in. I just got a job in a Bakery Grocery Store. It is so hard of a job standing all day, lift heavy boxes of donuts, bread, etc. But the good thing is I worked 25 hours and now I have the next 3 days off, not worrying about checking for work. I was getting 10-20 hours at Nuance and was donating the rest of my time checking to see if there was a report that came in. Its really hard work, but I know how much I will make and don't have to keep checking for anything for free. Good luck!

28 + Year MLS Leaving MT - Rastus - squirrel

[ In Reply To ..]
My advice to you is TAKE IT! MT/ME has no loyalty to us any more. I got out not too long ago and it feels great!

As for swallowing your pride, MT/ME is no longer a profession to be proud of. There is no loyalty left. I was an MT for 29 years, saw this profession go down the toilet. Working at Walmart is a step UP from this quagmire.

I'm with you - it's hard to be motivated with all of the negativity surrounding you. Do yourself a favor and TAKE THE JOB AT WALMART! It's definitely better than MT.

Oh Goodness - Squirrel.. I never though of.. - Rastus

[ In Reply To ..]
it this way -- that MT/ME is no longer a profession to be proud of - and yes - you are correct - Wal-Mart IS a step UP from this profession. What a rude awakening - that is why my shoulders drooped more and more each day and I found myself going deeper into a state of almost being brain dead or feeling to numb - with being treated so awfully by pay cuts and unrealistic QA standards. Thank you for your true - but difficult to realize - comments. I truly do think the QA standards have become so much higher because so many MLS have left the field and the MTSOs are struggling to find skilled US MLS - though they would never admit it. Funny thing - I was on an account that the hospital system asked to be taken back from India due to low quality drafts - and with such poor sound quality and such awful drafts - it's no wonder India could not turn out quality documents. Thank you squirrel.

Totally awesome-congrats! I just got a job at - Happyforyou

[ In Reply To ..]
Kroger in the floral dept PT and hope it turns into FT, and then I am out. I don't even care what I make, I just want out of this crappy business. There is no swallowing pride here, this is not longer a prideful occupation! Be proud of yourself for having the courage to make the change and better your life!

Good luck. - All is well.

[ In Reply To ..]
:)

28 years, Kroger, Wal-Mart - merona

[ In Reply To ..]
I think it's sad though that MTs think the only jobs they are qualified for are jobs at Kroger, Wal-Mart and other low paying jobs rather than that we think we should really try for a well paying job and not these jobs maybe a dollar or two over minimum wage. I know, I feel beat down too and that's what this situation has done to us, but we really need to aim better for ourselves than this.

It has nothing to do with what we feel qualified for sm - acuteMLS

[ In Reply To ..]
Have you tried to get a job outside MT lately? When you've spent 10, 20, 30 years doing this, you can't get an interview anywhere but retail or service work.

There IS age discrimination in the white-collar world. They don't want someone who's 50 years old plus, they'd rather hire a 20-year old and pay them entry level wages.

I personally have sent out resumes and applied for hundreds of office jobs in the past 2 years and have achieved 10 interviews, was not offered the job after ANY of those interviews.

Retail and service jobs welcome us because we have a lot of life experience and we tend to be very dependable. For those of us who have been isolated for so many years, the people contact is welcome, it's a win-win for both sides.

Kroger and Wal-Mart - Go for it

[ In Reply To ..]
I think it depends on a persons age. My MT job ended when I was 58. I learned to code but had trouble getting a job and I do think that some but not all of it was age related. I work in medical records and get paid well but there are many days when I ask myself if the stress is worth it. Some of those low level jobs sound good sometimes; I wouldn't mind driving around and delivering auto parts, for example. People in their late 50s and early 60s probably don't want to pursue a new career and compete with people half their age. I work with 20 and 30 something's and know what that's like. I was lucky to get another well paying job but I did not come from a situation where I worked at home. Long story short, it's not easy to start over late in life. I admire anyone who can get out of MT, regardless of what they choose to do.

Merona, get over yourself! Obviously you - happyforyou

[ In Reply To ..]
haven't tried to get a job at age 59 after 30 years in MT, acute MLS is totally spot on with what she says. Oh, I get it, you think that 25+ years in the medical field means that you can walk into a doctor's office and they will realize how much you know, or that you can walk into a hospital for a measly receptionist job or ward clerk job and they will get it that you know the medical field. That is NOT going to happen.

You think that going back to school for minimum of 2 years at age 59 is doable, for what, coding which will soon be obsolete just like MT, RHIT or CHDS and dive into that competition-no thanks! Kroger or Walmart and retire soon sounds better to me. Those of us that have been in this field this long are tired, just tired of working ourselves to death and having no life, all to come to this!

You can make your resume look real pretty and MAYBE you will get an interview, but as soon as you show up and they see how old you are, even 50 will be too old, you can forget it. All the points the acuteMLS made are correct.

So, I will take Kroger making flower arrangements all day, enjoy the work and the people and be happy about it. I am not sure why you think that is beneath you. I will also work at McDonald's if it will pay the bills and make me happy.

Go apply for a few jobs outside MT and then come back and let us know how you have fared.

My advice to the rest of you, get out while you can, this is a dying field and you will all be in the same boat eventually. If I were 10 years younger, I would be without doubt in school for anything outside of this field that interested me.
28+ years - merona
[ In Reply To ..]
I agree with you, happy for you. I know that it is not easy when you are in your 50's to get a job nor go back to school, and at 54 I am facing this situation. And yes, we are tired of working ourselves to death and I am too, and I agree with you on most all of this. But I am just saying I think it's sad that we can't find some way to better ourselves than to have to be subject to low paying jobs. It just seems we are resigning ourselves to less, but maybe as you say, at our age in the 50s that is the only alternative, I don't know. I just wish we could have a mindset that would help us to do better than jobs that pay little over minimum wage. And I think that the way we have been done has beat us down so that we have given up on really good jobs again.
Merona, sorry to jump on you, it is just a very sore - happyforyou
[ In Reply To ..]
subject for me after working so many years and so hard, neglecting most everything else in my life just to make a living, and I used to be able to until the last 4-5 years.

I understand where you were coming from now-it is very sad that we find ourselves in this position, no thanks to the government who refused to step in and stop or tax to death anyone who offshores, or the MTSOs who want everything for nothing.

Well, it is what it is and in my later life I just want to be happy, so Kroger here I come!
Right on! In case you don't believe there is age discrimination when applying for jobs, sm - Old and gray
[ In Reply To ..]
think again. I am 60 plus and I know it exists. They just give you another reason not to hire you.
Over the Hill - Anon
[ In Reply To ..]
I retired 2 years ago. Went looking for something part time. They always ask for dates, sounds like age discrimination to me. Also, people don't seem to understand that an MT is more than a "typist."
I agree, there is NO way I'm going to school at my age sm - acuteMLS
[ In Reply To ..]
to prepare for another "career". I don't want the debt, I don't have the energy. I've been working since I was 16 years old and I am tired. Just exhausted from trying to hang on, letting things go, chasing lines, watching what used to be a really good living just go down the tubes.

I'm about to join everyone else and take a retail job. MT has been a slave-wage living for a number of years now and it's never going to get better.

At least I can get some decent health insurance, perhaps even a policy that doesn't require me to pay $3000 out of my pocket before it covers anything.
100% - Dee
[ In Reply To ..]
I agree 110% just get out MTing and enjoy life a little. If it's McDonalds, Burger King whatever, it is an honest living, paid by hour with raises, and who knows once you start at company what could happen, you could get promoted (if that's what you want) but thing biggest thing is not dealing with all of the hell of MTSOs! I wish all of MTs could leave all of the MTSOs and leave them high and dry. Let the managers or QA edit the reports!

steady work/pay, benes, and a bit of freedom? - she is bettering herself

[ In Reply To ..]
nm

Merona - Anna-Marie

[ In Reply To ..]
I so agree with you. Whatever happened to people getting an MBA? Law school? Even med school? Why not aim higher?
By the way, Kroger and Walmart have more and better - happyforyou
[ In Reply To ..]
benefits for FT employees than MT biz ever has had. Shockingly, at 3 or 4 cents a line production, I probably would make more FT at Kroger or Walmart!

Gotta do what you gotta do!
Kroger in my state is union even part-time and it's a good union. nm - acuteMLS
[ In Reply To ..]
xxx
Anna Marie - Get real
[ In Reply To ..]
By the time a 60 year old finishes law school they will be pushing 70, that is if they can get accepted, then there are the bar exams. Wake up and smell the coffee. You'd be paying off student loans on social security and probably wouldn't be practicing law because no law firm wants to hire a senior citizen. Med school? I don't know if you realize how competitive that is. Again, we are looking at 10-12 years of school and thousands of dollars in student debt. I'm 60 end have been working full-time since I was 20, it's time for a rest.
Are you taking on law school at age 56? I'm not. nm - acuteMLS
[ In Reply To ..]
xxx

28 years kroger wal-mart - Teresa

[ In Reply To ..]
I know I am more than qualified for a job a Kroger or Wal-Mart and I don't want a job there. I did not go to school for 2 years with a 4.0 GPA to get stuck cleaning up some software mess of VR and make a couple of dollars above minimum wage. What would be nice and what I EXPECTED from the AAMT or AHDI is for them to stand up for their members and realize that VR is not the cure all to their money problems.

Good Luck To You! - Congratulations!

[ In Reply To ..]
My morale is not there anymore either. I am also finding my way back out to civilization again. Good luck and congratulations!

28 + year MT - Thank you all again... - Rastus

[ In Reply To ..]
Thank you each and all for this lively discussion and all of the positive encouragement. To the 2 posters who mentioned bettering ourselves after 25-30 years in this field at age 59 or so - such as law school, etc., that is ALSO a great plan - if a person has the time and energy to put into going back to college at our age. It has been done - it is realistic FOR SOME. However, I am tired as many many of us are after the demands of MT/ME - MLS - whatever work - and just want to be happy. I absolutely DO NOT WANT to pursue a 4-year degree and then enter another demanding stressful career. We have to think of our mental and emotional and physical health. How many patients do you type daily who have just retired and then have serious medical conditions?

I interviewed this a.m. and the people are lovely. There are MANY employees there from former high stress careers who are happily working serving the public. I will be offered the job tomorrow and then have to drive a distance for drug testing. I AM JUST THRILLED. I can hardly focus on medical records right now. I can't wait to work with this lovely bunch of people and yes, it will be in lawn and garden!! We do not have to fear our jobs being sent off-shore behind our backs, pay cut after pay cut - critical errors - low work, etc.

I just thank you all again for the time you have taken to encourage and support. I do admire you all for staying in MT/ME until such time you are able to either retire or find employment elsewhere. By the way - last year I applied for an administrative assistant job in my area - and never received an interview. There were over 130 applicants the rejection letter said. I have tried to get out of this field for 2 year into the office setting and YES, there is age discrimination at play here - and also each job (due to the great recession a few years back) has so many, many applicants - I never ONCE got a job offer. It is an extremely competitive market. That is why I admire any person staying in MT/ME very much. To those of you (very few) who are harsh in judging the MT/ME who needs to stay - that is very, very wrong and uncalled for.

You are so right on everything in this post! sm - DisillusionedMT

[ In Reply To ..]
It's been 35 years for me and I turned 60 last year. I have been trying for 2 years (ever since our hospital outsourced us to Nuance) to get out of MT. I thought I would retire doing this because I used to love it so much, but not any more. However, no matter how many jobs I've applied for, I've only gotten ONE interview and didn't get that job because there were something like 50 applicants for it. So I slog on in MT/ME. I do have a job away from Nuance and it's okay, but again lousy insurance/benefits and mediocre pay. I'm just trying my best to hold on until I'm eligible for retirement and hoping this lasts for at least another 2 years before it's completely obsolete. Good luck to you and I know you'll love your new adventure!
28 years - merona
[ In Reply To ..]
Yes, it is hard to even get an interview. I have gotten so I take the year of my high school graduation off my resume, in hopes that will help. But yes, Rastus, it is definitely a competitive job market. I am trying to stay with MT for now but things run through my mind including Kroger, even Wal-Mart but I hate to do that. I just want to come up with a better alternative. What that is I don't know but I am trying to keep my eyes open. I wish you the best, Rastus, and I know at 54 what you mean. I regret spending the last 9 years doing this, but I know oftentimes I wasn't happy working outside either and I got tired of office politics, etc. I question too, these Wal-Mart and Kroger jobs, if they will tend to go part-time with no benefits, as all companies are trying to do this and save themselves money. I don't think sometimes it matters where you work, it's still about greed. but I would give it a try, Rastus, and I wish you the best, and it's nice the people are all nice.

I think you're going to enjoy yourself at work for the first time in sm - acuteMLS

[ In Reply To ..]
a very long time. Lawn & garden is pretty cool because you'll be able to be outside--and at all my Wal-Mart stores the register is positioned right across from the doors to the store and the air conditioning blows right on the cashier, not to mention half the department is also just inside those doors (all the patio and lawn stuff).

Good for you! - Dee

[ In Reply To ..]
I wish you the best of luck and promotion!! It'll feel so good to get paid by the hour whether you customers or not!


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Leaving MQ 2 W/o Notice What Can They Do?
Mar 21, 2010

Does anyone know if MQ can take some of your check that is due to arrive, already approved, if we suddenly just quit and leave?  What can they do if we don't give a 15-30 day notice?????  How soon do they want their old computer back?  Any information about leaving without notice is really appreciated!!!!  ...


Question For The 50-ish And Up Leaving MT
Apr 06, 2010

I'm curious.  To those of you who are choosing not to go back to school for other training--my reason is I only have 7 years until retirement--and want to get the heck out of MT, what have you decided to do instead?  Any and all ideas welcome, unless it involves adding and subtracting or building bridges or tunnels. ...


Guess I Am Not Leaving
Jun 25, 2010

Got an E-mail (isn't that personal, but better than nothing, I guess) that my old hospital has decided not to fill the position "at this time," but will keep my resume for future reference.  New clothes, pedicure, and a lot of stress for nothing.  So my MQ job is looking a lot better today. . .  Maybe next time.  ...


Thinking Of Leaving TT....
Sep 28, 2010

I like TT for the most part but I am not making enough money to pay my bills.  Their VR pay is so low so I am thinking of going somewhere else.  But isn't VR pay low everywhere?  I hate to go somewhere else and it's worse.  Their insurance is horrible too.  My providers in my area are on their network so I am basically paying for nothing. ...


Leaving MT For Walmart?
Dec 13, 2010

I have way too much time on my hands today so I thought I would ask this question.  Has anyone left the MT profession and went to work at Walmart, a pharmacy, drug store, or any other store?  Will they hire us since we have been an MT for 10+ years?  What about factory jobs, you know the light duty assembly kind?  Have any of you had any luck getting hired in anything other than as an MT without going back to school? ...


For Those Of You Thinking Of Leaving
Mar 04, 2012

If you put your supervisor down as a reference, it's "against company policy" for them to answer any questions about you.  All those times you went the extra mile for this place were for nothing. ...


Leaving For New Job - How Much Notice?
Jun 21, 2012

Well, I am officially hired for a great new position - elsewhere of course - a partly in-house/and partly work from home place that seems to actually still be paying a decent wage to their transcriptionists.  Anyway, it all came about kind of suddenly and they need someone immediately, but not sure about how much notice to give to the service.  Any thoughts?  ...


Leaving Transcription
Jul 30, 2012

I have the chance to take a job doing social work for the county in which I live.  I will be taking a pay cut that I can't really afford and I'm scared to death there will be budget cuts (as is happening in all government agencies), but there is also the chance there won't be cuts to this department and there will be chances for advancement, which I'm not seeing in transcription any longer.  How have you that have left gotten the strength to take the leap into the new and u ...


Advice About Leaving
Nov 16, 2012

I do not want to continue working here. I do not even want to sign in today.  Can't say why b/c I do not want my identity given away.  But I just was put in CA and do not want to sign in anymore. I just  give up.  I will not put this job on my resume. Will there be any repercussions... I just give up. :(. Thanks for the advice. Please no flaming. I have had enough flaming and threats at this job to last a lifetime. :(. ...


Supervisor Leaving
Jan 16, 2013

Thank God the anal, basket case, nutjob supervisor I have is leaving.  No more phone calls every time I go to the bathroom.  Hope I don't get something worse than her. ...


Before Leaving Nuance Think Of This...
Jan 29, 2013

I know some peoplea are going to slam me but so be it.   I just ask those talking about leaving to consider the following while making your decision:  1.  Will the next employer guarantee you won't run out of work or pay you for downtime if you do? 2.  Do they give you 401(k) matching at the same level Nuance does or better? 3.  Do they pay you the average hourly wage you make for vacation/sick days or do they limiit your dollar amount, even if you normally earn ...


Question About Leaving
May 22, 2013

I have another job offer so thankfully my days here at Nuance will be numbered.  The new job wants me to start yesterday as they have a huge need, and I want to move away from here faster than you can imagine,  but someone told me without 2 week notice that Nuance won't pay my PTO.    Not being one to leave over a week's pay on the table,  I'd like to find out has anyone who left had them take away PTO,  or is this a dirty nuance trick to get me ...