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Webmedx and Mmodal...grrrrrr!!! - anon

Posted: Feb 03, 2011

Wow, I thought I had heard of everything under the sun, Webmedx just outdid themselves. This will be a serious gripe, so don't read if you don't want to hear it! Time to quit for sure! Got an e-mail that my "pause rate" was too high on ISR (over 10% as measured by MModal). Well, I get to the 9500 lines per week consistently, and my last accuracy rate was 99.85%, but guess that doesn't count! I need to explain myself and improve this area immediately!

Lately a lot of dictators that are HORRIBLE have been put on ISR, and it is a total mess! So, I guess my taking time trying to access other reports and look up things or reseach terms is making that pause rate too high, I don't know what else explains it, because I am typing my heart out trying not to be at poverty level! But, if we leave too many blanks we are in trouble too!! Or, if our quality isn't 98% or above, then the axe falls. PULLING MY HAIR OUT!!!! You can't have it both ways WEBMEDX!

Uh oh - sm

[ In Reply To ..]
I'll probably have a notice coming my way soon. I agree with you about the horrible dictators on ISR.

Looks like brick-on-the-pedal time, again. - That way, theyll think you never stop - sm

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typing, even while you're looking things up! LOL !!!!!

brick on pedal - anon

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Remember when they changed and said we had to have 40 hours versus the 35 hours in order to have benefits? Remember them telling us BY LAW we could take a 10 minute break every 4 hours, where we are still SIGNED IN but not typing? The effect being that if we did this, as we are allowed to do by law, then it really was only several more hours of work to reach the newly required 40 hours? Now, they can't have it both ways! And they can't put every single dictator on ISR where ISR totally mangles it, and expect low blank rate, high accuracy, no pauses, and high production! I think someone in charge has never done transcription and is pushing this on all of us as if we are robots! And I know her initials, ummm first initial J that is all I'm saying...bet you can figure it out.

Most people in charge have never done transcription, surely - the people buying into OS and VR havent. nm

[ In Reply To ..]
x

Companies like to try the next 'new thing' AKA fad that consultants recommend - Not that I know anything

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I'm not speaking about any one company specifically, but they tend to have a contagious disease that hits companies. They all catch it. They all want to try something new, just because it's new and just because they can. In my opinion that's why many of them have so many problems. They would be well ahead to stick with what works. That wouldn't be as fun though when you meet with all your competitors and have brag sessions on all the new things you are doing.

Big Brother is Watching - Vet MT

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All M-Modal is about is more money for the suits. From the beginning, India and VR have been an excuse to pay qualified MTs much less to "edit" than to transcribe. They are basically getting the same skills for much less--and I don't know about anybody else, but not only is the line rate substantially less, I can type as fast as I can edit/nitpick over this garbage.

I think editors should start to push back, moneywise. - Time to stick together and ask for more! nm

[ In Reply To ..]
.

Have you not been reading posts. OS is doing VR, sending - to client, skipping US edit. nm

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x

VR - anon

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yes we are between a rock and a hard place, not many options except to train for a new field of work which I am doing!

Or work this one to your advantage. You already have the - skills, now use your brain to SM

[ In Reply To ..]
figure how to make a living with this. Different MTSO? Different platform? Change from IC/Employee or back. Different schedule? Different way of handling the documents? Training your self to get "in the groove?"

adapting to ISR - anon

[ In Reply To ..]
You missed my point...I already produce around 9000 lines per week, sometimes more. I have worked hard to learn and produce using this new technology. I have no idea how my pause rate was over 10% as I work as fast as I possibly can, as you can see by my production! So that is why I was upset by their nit picking and attacking me on this "pause rate" as determined by M-Modal! Perhaps changing to a different MTSO is the answer, but I think I could make the same money working in a fast food restaurant, so what is the point?

The point is why stay where you are unhappy. Different MTSO, - fast food, whatever. Make self happy. nm

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x

High pause rate too. - another anon

[ In Reply To ..]
I was a little miffed too. This magical program they bought is going to be the death of us. Grrrr.... First cut in pay to have the privilege of using it, then the extra monitoring. I feel like a child at times, then others I wonder if it is their way of getting rid of some of us to hire in newbies with lower rates.

pause rate - anon

[ In Reply To ..]
I am glad (but sorry for you!) that someone else posted they had this same e-mail. It is hard to know if it is just you or not? Regarding newbies, how much lower can they go in rates, especially with newbies, before they cannot make minimum wage and Webmedx has to subsidize them? This has already happened, BTW, and after 2 warnings those people were terminated.

It's classic Webmedx micromanagement. They micromanage us in - QA, too. nm

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nm

High pause rate - nother

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Is this considered a warning to us and are we going to be "reprimanded" or potentially let go because of this (even with good production and quality)?

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