A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Phoenix Medcom (NY) - SM - Disillusioned MDI-mt

Posted: Dec 21, 2009

Note: My search of the archives only brings up a host of "We are currently updating our site/forum software" page errors.

According to their webpage, ''Experienced, qualified transcriptionists are paid line rates that are competitive with today's rates. We pay on a 65 character line, headers and footers included. The rate that we pay may be based on worktype, volume, consistency, and quality of work. Our payment translates to very good hourly rates, which is the bottom line for MTs.''

What is their current ''competitive rate'' for IC?

They don't say they do not pay for spaces, but neither do they say ''with spaces.''

Platform per client or a single platform? (I've seen Edmat INSCRIBE and ChartScript mentioned in older (2008) posts.)

Does anyone work with their Surgery Center accounts who can tell me about that setup?

Still a good place to work for or not? You can contact me privately if you wish. Thank you in advance!

Been there and left quickly - Emilygo

[ In Reply To ..]
I was hired for a large ortho account but never had the same account 2 days in a row and that was while I was on DQA. If the account I was hired for did not have any work first thing in the morning, I was given ortho office accounts with horrible dictators. The demographics were a nightmare on all the accounts. The pay rate was stepped according to how many lines you contracted for on a daily basis. If your line count dropped so did the rate and it started at 7.5 cpl. There were also tons of templates, which you had to edit and change but they only paid 2 cpl. This included headings in reports that often were not even needed and you had to delete them and then rearrange the text to fit in properly. Emdat is clumsy and involved. I did not like it. Training was very confusing and all done via a dial-in system which was pre-recorded. No one live to help you if you had questions. All in all, I politely left after 5 days.

Phoenis Medcom - anon

[ In Reply To ..]
I was hired many months ago, got a ton of account spec as was told by the "trainer" to "wing it" as she was too busy to train" -- I have 30 years of experience and to me, that was rude, what if the software didn't load properly? -- no tech support -- very poor communication -- needles to say with a GREAT company who appreciates my work -- never hear from them hardly ever either. Sorry, long day and frozen shoulder to boot with the cold here.

That's my kind of job! Give me the - sm

[ In Reply To ..]
acct specs and some instructions & just let me get to work. I have a supervisor micro-managing and breathing down my neck all day every day right now, and I would welcome that change!

7.5 as an IC? That's horrible. - nm

[ In Reply To ..]
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