Unfortunately desire for cheap over quality has been demonstrated. - by clients Posted: Sep 15th, 2018 - 7:02 pm In Reply to: I have been saying this for years about quality - sm
It has been rumored offshore is not held to be same quality scores. I hear 95%. Meanwhile, we get held to a zero tolerance standard for errors. I am now on the last stage of PM. I had ONE bad audit score - only due to minor errors. 5 months and 27 days later, I again had ONE bad audit score. None of errors compromised patient care. Being less than 6 months, I was moved to the 2nd and final PM level. Yes, I checked the dates as I thought 6 months since the other error had passed. Prior audits and subsequent audits have all been 100% scores. It is to the point that I am afraid to press upload for some jobs as the dictator or sound was terrible, or the dictator was so confusing that I had little idea if I would be told I was wrong. Right now, my problem is lph. The dictation has been so horrible that it is taking me too much time, I am getting a lot of different accounts, and I am getting a lot of 20-30 second reports with no patient information entered by the dictator, so I have to spend time finding the patient in the ADT search.
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