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M*Modal

Sitting here crying - so ready to quit on the spot... - Sunflower

Posted: Feb 1st, 2017 - 12:19 pm

It seems to be that these client profiles and best practices were are so rigidly supposed to follow have their own loopholes.  This account I am on says no QA notes with one of 6 exceptions being ADT discrepancies.  So we are allowed to leave QA note for ADT discrepancies.  Dictator dictated the billing number that was 1 number off billing number that came thru with ADT.  That is a discrepancy, right??  I left a QA note.  Feedback telling me - do not leave QA note if the accepted ADT is complete.  It is still a discrepancy.  Serious question here - Am I going insane here or is this a CP loophole???



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