A community of 30,000 US Transcriptionist serving Medical Transcription Industry

doctor who uses tapes - Lisa

Posted: Jan 30, 2012

I have a doctor that still uses tapes and refuses to go digital or call-in. The problem is there is interference on the tapes and I can barely hear him. They think it is my transcriber, which it could be, but I don't think it would be worth the investment to buy a new transcriber for tapes when hardly any doctors even use them anymore! I need some opinions from my fellow MTs on this subject! I risk losing the entire account of 3 doctors (2 are digital) if I don't do this one doctors tapes anymore.

transcriber - worked for me

[ In Reply To ..]
How about purchasing a used transcriber. Check the classifieds here or eBay. It would be a shame to lose a 3-doctor account. (I found an almost new transcriber on ebay for 20 bucks a few years back). Just a thought.

Tapes - MTSquirrel

[ In Reply To ..]
You might want to check on how often they replace tapes. I transcribed for a guy whose office religiously changed batteries for fresh ones, but when I just couldn't hear anymore and investigated, they had been erasing and reusing the same set of tapes for 2 years. Good luck :)

dust bunnies - blondie

[ In Reply To ..]
All we use are tapes and we change them every two months, literally throw them out and replace.

I thought it might be the recorder and one of the docs said, "Oh wait" and comes back with a Q-tip filled with dust. He said, "It's like the mouse, gotta clean out the dust bunnies once in a while". So if you have access to the recorder or a go-to person whom you can ask, it would require cleaning the mechanism where the tape presses onto the wheel, just like a mouse. (actually had this happen no more than 15 minutes ago!)

I agree with the above - cindy

[ In Reply To ..]
you have to clean his machine and your machine at least once a month and also make sure they are replacing the tapes every so often and batteries. The place I used to work at used tapes and I had been promoted to supervisor there and I made sure that the tapes were thrown out and replaced every month or so. They were also erasing and reusing tapes and the tape actually stretches out after a while and would break, but you want to make sure they are replacing them before that because you then end up with poor quality.

At least you know that the doctor is going to want to dictate for a long time and not use a point and click EMR if he is not willing to go digital. Could mean some job security, so I would try to work it out. Good luck to you.

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