A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Survey - feelings be known regarding QA/QC and losing incentive for 3 months - anon

Posted: Jul 30, 2012

I think everyone should take the survey that was in our e-mail this morning. Supposedly it is anonymous. In the last box, I certainly let my feelings be known regarding QA/QC and losing incentive for 3 months based on BS QA/QC scores that are never reversed when challenged. I know it won't matter but at least they will know how unhappy we are. There were actually a lot of good questions that pertain to things I have seen discussed on this board.

I took it. Maybe they've been reading this board. - mt

[ In Reply To ..]
.

Im sure a lot will participate - My opinion

[ In Reply To ..]
I took it as well. I outlined how this company makes a person feel invalued. With myself, being here almost 3 years, I never once had a thank you or any kind of recognition, merit increase or even a thank you whatsoever. I was once a good worker, now I just don't care anymore after seeing how this company seems to not care about its employees; I mean why bother? When you have bad morale going through the company like this, it really affects everyone's work habits.

I agree with you 100%. - mt

[ In Reply To ..]
This survey was probably a waste of my 5 minutes.

survey - frustratedMT

[ In Reply To ..]
It is the same thing we take every year. Nothing ever changes. I am not sure why they have us do it, but it will be the same next year.

Not me - Survey

[ In Reply To ..]
This is the first time I've taken it and I've been there for a few years.

be very wary - of company surveys

[ In Reply To ..]
They are not anonymous. The last "anonymous" survey I took for a company was honest changed my status from that time out.

I frankly don't give a hoot how THEY feel, they asked and I gave - MyOpinionOnly

[ In Reply To ..]
I don't understand the corporate mentality of the two giants leading the MTSO business (have worked for both now for 20+ years between the 2, buyouts, mergers, etc.)

I have a pretty good head for business, and successful employers don't treat their people like chattel. They especially don't *step on or over* the people who are making THEIR salaries.

That said, I have a comment for Snow Bunny who earlier on this board asked if MTs would be happy with *minimum wage across the board*.

Would you like your neurourgeon to have completed a 5-week course at Fred's Surgery School to do your anterior diskectomy and fusion? Would you like your cardiologist to have a weekend course and be certified to perform open heart surgery? I THINK NOT.

It's mighty presumptuous of someone to compare this profession to a minimum-wage paying position.

I can definitely take an order for cheeseburger and fries, hold the onions.

And another thing to management...I could come and do your job, because I understand cash flow and ebb, overhead operating expenses, and can make business predictions.

Can YOU come and do my job? I'm successful part time and probably earn as much (maybe more) than some of middle management, because I'm THAT GOOD AT WHAT I DO. Even with the pay cuts and that elusive bonus.

I do what I do because I like it.

I will not be hog-tied and threatened with this or that. If admin is too blind to see that their seasoned, experienced MTs will go above and beyond for them IF they would be willing to treat us reasonably.

Whip cracking and bullying tactics just don't do it for me. The old saying that *you can catch more flies with honey* still holds true today.

Great response. - middleageMT

[ In Reply To ..]
Bravo! Well said.

Gave my honest opinion too - Hope everyone does

[ In Reply To ..]
I provided a lot of comments in the additional space provided and hope that all MTs let them know just how they feel about working for this company.

Excellent post! - nuancemt

[ In Reply To ..]
.

Similar Messages:

Apr 16, 2012

I have been with Nuance for 4-1/2 months. This is my first experience with VR but I have 25+ years experience as a MT. I have always had QAs 98% and up. Whatever that QT thing is, my scores are horrible. Yes, now and then I have a report that blows. The majority of my work I have no problem with dictators, etc. WTH is going on? Someone please explain this to me plus who here really gets incentive bonus? ...

Feb 17, 2015

I get several audits within the "acceptable" range and a "well done." Now, I get a mid-month audit where I fail the standard. ARGH!!! I hate this constant up and down. Envy those who are able to achieve 100% and get whopping line counts. Not happening for me, however. ...

Apr 18, 2012

Another "exciting new program" that doesn't work. Can't log in and have to spend my time calling support. No mention of compensation for doing the training. I have probably sent in one ticket in the last year. Even if I do the training for Remedial, I am probably going to forget it before I have to use it or they will change it yet again before I have to use it. So I think I am going to pass. If the need for it ever comes up and they can't accom ...

Mar 11, 2014

Okay you hate MM and you think this is just another trick they are pulling. Then don't apply for the coding training. But please do not discourage other people from going for it. This could turn out to be a great opportunity for them. ...

Sep 27, 2014

d ...

Sep 23, 2011

It is with much emotion that I had to turn my resignation in today with the Q. I have been with this company since it was TL back in 1994. I have seen everything, good and bad to worse. And yes, there were good times. I kept the same primary account for the entire time of my tenure here. Of that I was thankful. I am very, very ill and lost my medical benefits back in 2002 when my health as well as my DH's became bad. I have been lucky in the C ...

Oct 16, 2012

Has anyone got any ideas about working as an MT for ScribeRight? I see the DMT job is frustrating, but they post help ad for MT? Anyone working or have worked that could shed some light because I am considering applying. ...

May 25, 2011

I had found an answer somewhere about this problem, but naturally can't find it now: The patient will be followed in 6 months' time. OR The patient will be followed in 6-months' time. Thanks for the help. ...

Jun 22, 2011

did we or did we not get an email that we are suppose to start using the Keystrokes intranet on Monday 06/20/11? If I am not losing it and we did get that email, has anybody been able to access it? just curious . . . . . . ...

Sep 07, 2012

Does anybody have a clue what else is in store for us next week on conference call? ...

Nov 16, 2012

I have recently learned that I will be losing 3 of my best doctors to EMR. Since then, one of the doctors has offered to keep me on entering the clinic notes into the EMR for him. I would still be working from home as an IC, but would need some training on their EMR system. Any suggestions as to what I would charge for this? I currenlty bill by cpl. Would I now be better off to bill by the hour? I really have no idea how to approach this. I have never do ...

Jul 09, 2013

I am seething with anger right now. I am losing my job of five years by the end of the week, not because of lack of work, not because my work is not up to par, but because the doctor I work for has just been brought up on charges of insurance fraud and perjury. I have been working for an orthopedic surgeon as a medical claims reviewer who strictly does Independent Medical Examinations. There are six girls in one office and six girls in another office in a different location.&n ...

Jun 11, 2011

Since the work is disappearing, and not even in status, how would we check to see of MQ lost some accounts? ...

Aug 07, 2012

I hope it is okay. I just need to vent a little. I just got a new job with a very reputable company ( I prefer not to say which one) and yesterday was my first day. I knew I would be on 100% QA. I found out yesterday that I am only allowed to type 3 reports a day until I am off QA. I am so upset. I understand they have to make sure I am typing things accurately and according to format but 3 reports a day ? Then later this afternoon I heard from the big b ...

Jun 17, 2013

I invested in a "good" or what I thought was a "good" pair of headphones a while back. However, lately I have been struggling with dictators. It seems like more and more of them have mumbling, stumbling speech making it EXTREMELY difficult to interpret. In a "perfect" world, our job would be soooo much easier and not having to struggle with them mumbling, whispering, holding conversations (or at least attempting to) while dictating, and on and on. Oh well, at least I have a j ...

Nov 19, 2013

WHAT? I was told that I had sent a report through with no ADT and had been " warned" of this before? ARE YOU KIDDING ME? I know nothing of this and now have lost my account. They are truly trying to get rid of me. this company!!!! ...

Oct 16, 2009

I can't take it anymore. Three weeks with more jobs than we could handle and now...... only weekend work with the worst dictators I've ever heard. I DO mean the WORST dictators I've ever heard! I have actually made up NEW cuss words today.. strung together in a most creative way. You wouldn't even believe it. I MUST get off my dead butt and find a real job or go totally insane.. OH... the drama~! But.. really.. $%^*((*&%^**.. I co ...

Jan 19, 2010

I understand you will have a job to come back to, but what if they tell you that your shift was given to someone else and offer you crapola? Had a 12 hour window and I sure don't want to lose it. Anyone else had this come up? ...

Mar 03, 2010

Is it only me or is anyone else losing serious money here? for the past 6 months I have NOT been able to make more than 950 dollars a month take-home. now with the new program my pay is even less. Please, is this happening to anyone else or am I being singled out. no matter what I do I cannot make more than 220 to 250 dollars a week in may paycheck, and am onily getting paid twice a month. I am short about 6 hours with mmodal now. IS IT JUST ME they are doing this to? ...

Mar 31, 2010

Can't say I am surprised that QA submissions are down- did they think we wanted to work for 1 penny a line- oh wait with my raise it is 1 penny and 2/100 of a cent! ...

Apr 14, 2010

Has anyone else read this? Is it true that Nuance may get to buy Spheris? All their transcription is done in India .... so after dedicating 15 years of my career, it will all come to an end if Nuance takes over. http://ahdilounge.blogspot.com/2010/04/its-official-nuance-making-bid-for.html ...

Aug 02, 2011

I just went to the CBAY India Facebook page - OMG - it will open your eyes even wider. Someone asked this "Rakhi" dude (he must be a suit or something) what to expect in the way of salary. No wonder MQ/CBAY wants us OUT: Dear Rakhi, An MT fresh out of training can expect a salary of 8-10 k. However, if he or she catches up fast, he can earn up to 18k including incentives. ...

Aug 06, 2012

I remember the good old days, when we actually made progress in our jobs ($$$, benefits, etc.). Now, in addition to not getting paid holidays (unless you work them, of course), employers are prorating PTO pay. So...even if you get paid vacation time, you're not paid anywhere near what you make when you're working. I guess the idea is to make taking vacation so unaffordable that you don't dare take it. (?) I netted less $200 for my 2-week vacation. That is ...

Jul 10, 2013

Hello, I have never posted here before but need some advice please. I have had my own transcription business for 7+ years working for a group of providers who are employed by a clinic. I have had nothing but praise and appreciation shown over the years regarding my speed and quality of my work. However, regardless of the preferences of the providers, the clinic is forcing a switch to voice recognition to save money. They have told me it is due to nothing that I have done ...

Dec 28, 2013

Has anyone recently started losing their internet connection for a split second while they are working? This just started last week and only when I am typing in Fluency. Is this happening to anyone else? ...

Feb 03, 2014

Is anyone else working hard and seeing a steady decline in lines/pay? I totally despise nuance! ...

Mar 12, 2014

I have seen so much written about MModal over the few years I have been a member of this board. About how it has "burnt transcription to the ground", how little they pay, how you never have work, your accounts are always empty, you are treated with disrespect. Then they throw you a bread crumb, and you trample each other to get it. It would seem like to me that now would be the time to say "NO, you will tell us the pay before we test. You will tell us the terms of the pos ...

Jun 06, 2014

Anyone else suffering from this at Landmark? Worked for company for almost 10 years as an employee. Now all of a sudden they lost an account, have no work available to compensate for it. Notified us by an email which I personally never received. Asked if I wanted to be put on a waiting list for new work. Are you serious? I'm just baffled that they have gone to treating their MT's this way as they have been nothing but great to work for in the past. ...

Jul 19, 2014

Again, around 30% of documents with blanks - about my usual reported average. 99% of those documents were due to sound issues and undocumented physician names (not allowed to spell phonetically according to CPs). Again, Shaw, the blanks are not my fault and out of my control. Now, if they would fix the audio issues, I could cut way down on my blanks. I am fed up with the sound issues, which happen to be from 1 facility, and sending document numbers to my TSM as they occur. Doubt she will ge ...

Oct 01, 2014

It's always the same thing: screen fades, connection lost. Log back on, report is there again, back to its original state, unedited. Almost without exception, it's a difficult, teeth-gritting type of report I can't wait to finish - then it disconnects and needs to be done all over again. Supervisor: Tell support. Support: Tell supervisor. Check service provider, probably modem. However, my Internet connection remains intact. Oh, woe. ...