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Nuance schedule/Webclock/no work confusion! SM - boosa
Posted: Dec 16, 2012
Can someone clarify for me how schedules/Webclock is supposed to to work??? You are scheduled to work 8 hours. There is no work, you wait 15 minutes, supposed to clock out and check back later, etc. If all of this considered part of your 8 hours?? or do you have to make up the daggum time for all this crap of checking back and forth, emailing to get jobs assigned, etc. I only have those 8 hours and cannot flex. Are you penalized for not getting your hours in???? Also, what do they use to calculate our LPH rate? Webclock time or something different? TIA.
Some answers - anon
[ In Reply To ..]If you clock out because of no work, you can flex back off your schedule time. You do have to note in the comment box that you are logging out due to OOW.
You won't be forced to make up the hours off your schedule but if you opt not to make them up, you don't get paid for those hours either.
In 2 years I have never been penalized for not getting my hours in when it was related to OOW.
As far as calculating your lines, I am not entirely sure but it seems it has to be calculated using your webclock time.
LPH calculated with Webclock hours - sm
[ In Reply To ..]My supervisor did tell me that the lph is determined by the hours shown on Webclock. So if you are doing "unproductive" things while logged in, such as reading and responding to email, checking FIESA feedback, or whatever, that will drag down your lph and you will be told that you're not meeting their standards and you need to bring it up. So on the one hand they tell you that the pitifully low line rate takes into account time needed for "unproductive" tasks, including research, but on the other they tell you not to be logged in unless you are being "productive."
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