A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Hate Nuance - Tell me something good about the company

Posted: May 14, 2014

Really need to know something positive about this particular company. I feel very dysloyal and would like to see them fail. I need something to change my mind.

EDIT: Disloyal. Thanks posters. I was seeing RED this morning after getting some news that will affect my line count/income from Nuance. They are RUTHLESS and care nothing about American MTs. As a matter of fact, they are trying to force us out of the company so more work can be done cheaper in India.

You know you have been an MT too long - when you feel dysloyal

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xoxo

Dysloyal, I thought loyality required both parties not just 1 - mtinmi

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sided

Something good - anon

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Nope, not a thing!!!

Wish I could help but Nuance is - AWFUL

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They show no respect for MTs who are the people who bring in the money to the company. To Nuance American MTs are easy come and easy go especially when there are MTs in India who will work cheaper. They have built a monopoly buying American companies and the company accounts and are shipping more and more work to India. People wonder what is wrong with our economy. Companies like Nuance is what is wrong with the economy. They take American jobs and ship them offshore, probably without the hospital knowing it. Sneaky and shady company with no ethics.

And the politicians do nothing about this! - Disgusting what is happening to America.

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Makes me sick!

Politicians are crooks and liars by nature - Follow the money

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They get paid to vote in favor of big business. They do not care what happens to the voters. They need to fund campaigns and keep the power and income from being a politician above and beyond their salaries. They all belong in prison.

NUisANCE is awful - Fatigued Fingers

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Amen, especially with that last sentence. NUisANCE, you should be ashamed of the way you treat your employees. If any management is on here reading this, you should be ashamed of yourselves.

You get paid. - Anon

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They deposit your paycheck into your account on time. Granted, it's not much of a paycheck but ... it pays part of the bills.

The pay is enough to buy toilet paper. - That is about it.

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NM

Wish it did pay the bills. - Nuance overstaffs.

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Constant pressure to produce but no work to produce.

NUisANCE overstaffs - Fatigued Fingers

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And if you do produce then they tell to not to be in so much of a hurry because of major errors. You're d****d if you do and d****d if you don't. There is just no pleasing these people.

Your willingness to accept the beating handed out in pay and working conditions - directly negatively impacts all MTs

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except the pariahs and untouchables who should be treated like a worthless commodity.

American MTs should refuse to work for offshoring/outsourcing companies.

Did you know when Nuance offshores, they sub out the American work to other separate India MTSOs?

What beating? - Anon

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I might be the only person on this board who is content with Nuance, but I am certainly not taking any beating in my working conditions. I have a beautiful home office. I have an account that has more work than I can handle with only 1 or 2 horrible dictators. I have a great supervisor and team leaders. I get a decent amount of PTO in my opinion. The QC isn't the best, but as long as I know I am doing my best, it doesn't get me down and yes I wish all hospitals and clinics would demand that their documentation be handled on shore here in the US, but that is not realistic. If the demand for cheap off shore labor did not exist, then there would be no need for outsourcing companies to be in business. Put the blame where it belongs. Not on Nuance in my opinion.

Long live Pakistan - Pariah

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Nm

PTO for part time and the check is good when it goes in --sm - anon

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That is about it. The 25 percent differential when being forced to switch accounts is good but none of these makes up for the lousy base pay.

What 25% differential? - When, where and how?

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I have not been offered 25% differential when adding a new account. PTO is so minimal.

I did not get 25% differential either. - They are not consistent.

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They are not honest either.

I haven't received any differential either when learning - wannie

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a new account for a back-up account. Wonder what the difference is?

Not for a back up, when forced to be moved to a new primary--sm - anon

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When my primary went completely offshore and I was moved to a new primary, there was a differential for the new account. Later, when that account switched to EPIC, we were told we would qualify for the differential for a new primary, good for 30 days.

The PTO is minimal but when part-time, it is still more than most other companies give and if you have need of taking time off and cannot flex, it is helpful.

I have been moved twice from my primary - with worse accounts and no differential paid

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We never were told what happened to the old accounts, but we suspect outsourcing to India.

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