A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Only at MModal - kcmt

Posted: Apr 08, 2014

Only at MModal would you get an audit report back from March with a score of 99.67 and feel like a total failure. Also told I must contact QC for a mandatory review.

BEST RESPONSE -- IS NO RESPONSE - Boston_MT

[ In Reply To ..]
I am so tired of dealing with MM and the "games" being played. Now the once very nice QC person has turned into a pawn in the game. I truly feel sorry for her because the QC person before her was fired - and she was much better at her job. Go figure.

For me, personally, I have always worked a 2nd job all along (i.e., never put your eggs in one basket is what my parents taught me). I thought about just quitting at MM - but I agree with other posters here @ mtstars - they will have to fire me. It is all a game people - let's remember this.... The best response for me and the least stressful -- NO RESPONSE! Also agree with other posters, I no longer respond to emails from the team lead person, I no longer answer my phone when my caller ID warns me that the team lead person is calling. Not worth my health to get stressed out and not worth my response to the ridiculous games.

Thank God For My Plan B.

No Response - Me too

[ In Reply To ..]
Same here; don't invade my home, when I am not working, so I don't answer the phone, no time to bother with e-mails either, too busy looking up client profiles. I too have another job and I am going to treat MM like they treat me, and that is, I don't care about them! They have ruined this line of work in every sense of the word and Nuance, their evil twin is no better; probably both companies are in bed with each other anyway. So do your job. Don't let them break you down and as for your QC, yes it is a shame she has changed, but why anyone would want that job to begin with is beyond me. Dust off that resume' and keep one foot out the door with this bunch. Again the MTs can bring this company down, but they have to get out. MM gets away with nothing short of murder!

Best response - no response - I agree

[ In Reply To ..]
I so agree with you here. Because if you do respond the PC/QC whatever only tries to make you look stupid as if they are the only ones who know this platform and medical terminology etc. My PC is a smarty pants and after today I give up totally. Looking for that 2nd job to substitute my pay a bit. Good Luck everyone!!

That's what I do when the nitpicking gets to be - too much. I delete the unread email. NMsg

[ In Reply To ..]
.

Told to contact QA for a mandatory review?! - that is bunk

[ In Reply To ..]
If he QAM wants to conduct a personal review, they can contact you during your shift.

Myself, I really don't care anymore if they flunk me for my 99+ percent scores. Besides, it is NOT a percentage of anything! It is points off. Whether you get 0.5 points off for a 15 line report or 150 line report they count it as the same infraction which is truly stupid and unacceptable.

Mandatory review - kcmt

[ In Reply To ..]
Had my mandatory review with the TSM and QC. They both were very nice but said they were concerned about the number of minor errors, etc. Truthfully, I was so upset at having to do this I didn't pay much attention. Someone, somewhere will have to explain to me who thought it was the right thing to do to expect 99.7% accuracy from employees when they are given such poor tools with which to work.

Not to mention poor pay. - :-(

[ In Reply To ..]
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