A community of 30,000 US Transcriptionist serving Medical Transcription Industry

How does MModal determine pay with lines? - HK

Posted: Nov 06, 2012

1. I am kinda new, and I am wondering if anyone could tell me what the formula is to determine pay based on line counts at MModal. I know it has to do with "weighted lines."

2. What is the pay difference (cpl?) between Tier 1, Tier 2, Tier 3? How many tiers are there?

3. What is a ticket? No one told me about Remedy, although I require tickets for OOW situations. What does the ticket mean/do?

I don't know exactly - downtime

[ In Reply To ..]
I think you are referring to SR vs typed lines. Say you make 8 cents for MT lines and 4 cents/SR line, then you will multiply your SR lines by .4. Maybe someone else can explain it better.

A ticket is to be submitted to Remedy when you have a problem, but no one is sure why because nothing ever really happens when you submit one.

I don't know at all about the pay scales for the different tiers.

I meant how do they determine your biweekly pay check - HK

[ In Reply To ..]
I think I wasn't very clear with my first question. When I first got hired, they told me there was a formula to determining the overall pay for one biweekly period with both VR and regular transcription. I know how to determine my pay based on the line count I see in Fluency, but on the pay check itself, the lines are a different number. I was told they were called "weighted lines," and it seems in order to determine the accuracy of my pay checks, I have to know this formula. Maybe I am wrong...

I understand what you are saying - downtime

[ In Reply To ..]
I do not understand those rates on the paycheck and never have, but when I divide the number of lines shown by my actual rate, it always comes out right.

To Answer your question - see message

[ In Reply To ..]
To determine your pay based on line count:

if you make 5 cents per line for voice recognition and you produced a total of 1800 lines in 8 hours you would:

Multiply 0.05 cents x 1800 lines which would equal $90 dollars for 8 hours.

To determine your average hourly rate for that day you would simply divide $90 by 8 hours which equals $11.25 dollars an hour.

Same for straight typing. If you make 0.0875 cents per line for straight typing and produced 1400 lines in an 8 hour shift you would:

Multiple 0.0875 cents x 1400 lines which would equal $122.50 for an hour shift.

Then divide $122.50 by 8 hours and that would tell you how much you averaged per hour which would be $15.31 an hour.

The new higher packet use to have in there the pay rates for the tier levels. There are 3 tiers - Tier 1, 2 and 3.

Im not for certain of the pay scale, but its something like this:
Tier 1: VR pay starts at 0.04 cpl to 0.05 cpl and straight typing is 7 cpl to 8 cpl.

Tier 2: VR pay 0.045 cpl to 5 cpl and straight typing is 7.5 cpl to 8.5 cpl (maybe more).

Tier 3: VR pay is 5 to 6 cpl and straight typing is 8 to 10 cpl.

These are not the exact figures, as I do not have the paperwork handy, but its something like that. Also pay is based on years experience too.

As far as remedy goes, its pretty self explanatory. You can call Tech Support at the 800 number and they will add an icon to your desktop for it. Simply click on it, use your log in name and its pretty self explanatory from there. Just call tech support and tell them you need to have a remedy icon on your desktop and you need to know how to log in and submit a ticket.

If there are no jobs available it helps to submit a ticket because you can enter whether or not you choose to take PTO and your CCM or TSM can enter that in for you without you having to contact her because she will be alerted of your ticket and how many hours left in our shift so she will know to add PTO for you. Or there is an option to be released from shift without pay, that way you can make up time when work becomes available.

QUICK CORRECTION - SEE MSG

[ In Reply To ..]
Above I said:

"Multiple 0.0875 cents x 1400 lines which would equal $122.50 for an hour shift."

that should read $122.50 FOR AN 8 HOUR SHIFT, not an hour shift...sorry.

My CCM was not notified - downtime

[ In Reply To ..]
I put in Remedy that I wished to get PTO for the remainder of my shift, and the message was never delivered and I didn't get it. Now I always request PTO on Schedule Source as well as putting in the remedy ticket.

I seldom run out, but when I have if I look in Teamwork, I see - CCM has already added it without

[ In Reply To ..]
me ever even saying anything. I know they are alerted of the tickets, but not all CCMs do things the same. Some are more attentive than others. Just depends on who you have I guess.

To answer question, etc - ts

[ In Reply To ..]
This example surely wasn't written by a real MT working for MModal. The calculations are correct, but the examples are best-case scenarios. I'm a Tier 3 with 30 years of experience, but I'm only getting 4/9, and when the 9 cpl reports come through, which is not often, I come to a grinding halt because they're usually the type of report you grit your teeth doing and the going is slow, and I may end up making $6 for a neary an hour's work - wow! On a good day flying along on my 4 cpl reports I may make $40. I do work part-time, but I would have made $126 for the same time 5 years ago. I know I'm not as fast as some, but this work is tedious if you care about what you're doing. To do 1800 lines a day on VR, you'd have to practically be putting the reports through as a rough draft.

1800 lines a day with accuracy is a piece of cake - anon

[ In Reply To ..]
I regularly do 2500 to 3000 lines a day of VR and my quality is excellent. It really isn't that hard.

piece of cake - L

[ In Reply To ..]
That is really great that you are able to produce 2,500-3,000 lines a day of ASR.

I am a tier 2 editor/transcriber, and the other day I was given an operative report on ASR. I was able to edit that report quickly and accurately as I referred to a prior op report and looked up terms I was not sure of. So, I can see if I was a tier 3 editor/transcriber I could really make a lot of lines easy.

I have tested before for tier 3 but came up just short of a passing score. I know now that I really need to take that test again and pass it, so that I can produce more lines than I do now as a tier 2 editor/transcriber. Thank you, anon, for the encouragement.

Op notes are the only thing I have found that - ASR is pretty good at.

[ In Reply To ..]
I can really get lines built up fast, but I rarely get them, even though I am tier 3.

LOL what a joke - what a joker

[ In Reply To ..]
nm

Your VR is probably excellent unlike most of the VR accounts. - dnr

[ In Reply To ..]
There are some people who make all sorts of claims about great line counts on VR when the rest of us are whining about our counts with VR. I suspect these people are lying to stir the pot or have either stellar VR or accounts with lots of standard dictation they just have to pull up into the document.

If these people aren't lying, I would like to walk a day in their shoes. I have run across moments in the cesspool where, outside of my BOB, the VR is absolutely stellar and I can zip through the job like we were promised. My experience has been that the stellar VR is from smaller accounts with English first language doctors.

Not lying. My account has the usual mix - anon

[ In Reply To ..]
of English, horrid ESL, and semireasonable ESL doctors, and very few standards. I have no reason to stir the pot, that isn't my style. Today, I've spent most of the time in other accounts and I'm still running a very good line count per hour. I haven't enjoyed the day spent in various accounts, but I'm still producing. Sorry your experience isn't the same.

to answer your question - happy at MM

[ In Reply To ..]
Sorry, but I do at least 1800 a day on VR and my reports are not "rough draft" quality. I take offense to the comment.

1800+ lines is very doable - Sit still, focus & keep - breaks to a minimum and

[ In Reply To ..]
stay off the internet, phone, laundry etc.

Not saying you are doing any of those things, but it really is not hard if are strictly focused on working when you are punched in. I have never hit 2500, but I do hit 1900 to 2000 with bathroom breaks, coffee breaks - Just keep breaks to a minimum and stay focused, you can do it.

You only make $40 dollars a day? I can make that in - 3 hours and on a good day 2 hrs.

[ In Reply To ..]
How can you say the above example was not written by a "real" MT working for MModal? At $40 dollars a day, that sounds even *less realistic* and you dont have to work for MModal to question that.

If you are making $6 an hour, your state either has a very low minimum wage requirement or MModal is having to supplement your income. Either way if I were you, I would find a new part-time gig because $40 a day sounds a bit unrealistic.

its not unrealistic. I too make nearly the same - after 25+ years and now

[ In Reply To ..]
employed by this company that has brought MT life to the gutter.

being out of work certainly does not help - NJA again

[ In Reply To ..]
nja

I got that math - TooOldForThis

[ In Reply To ..]
I make the same rate and I have been doing the math since I have been hired and it isn't good. They told me their TOP MT's do about 267 lines an hour.. so they are living on like 75$ a day, roughly give or take.. no way is that good enough for me.

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