A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Finally experienced the "you're-the-dirt-on-the-bottom-of-my-shoe" phenomenon - clyde


Posted: Dec 23, 2014

My HDSM for months now in her emails that are getting fewer and fewer always says she is "still making calls" to us and if we need anything to contact her and she will get back to us right away. 

Well, 2 weeks ago I needed to talk to her about something so I sent her an email.  The silence has been deafening ever since.  I imagine she's putting up her Christmas tree, wrapping gifts for her kids, and making fruitcake for her neighbors. 

I've been patient.  I now know the lesson isn't for me to be patient, but to be tolerant and subservient. 

A week after my email, I heard back from her and she scheduled a call with me for last week.  Apparently that appointment wasn't important to her.  And it no longer is to me either.  This MT (I refuse to use the ridiculous abbreviations they make up for us, and which change more frequently than lipstick lady changes her lipstick) is now out for herself. 

I'll work my schedule.  I'll even work OT when it's offered.  I'll work holidays I'm scheduled to work.  I'll fill out Teamwork and approve my time card.  What won't I be doing?  Answering calls during work hours.  Reading emails during work hours.  Answering emails during work hours.  Returning any calls from anyone in MModal unless it's from Tech Support and I requested the call. 

My job is now all about me.  Not my relationships with those above me.  It is now about my paycheck, clocking in and clocking out.

And I know this will go completely unnoticed by my HDSM, TSA, PC and whatever other initials are out there floating around in MModal-land. 

I am now one of you.  This job is a means to an end.  I love learning new things and getting "engrossed" in a report that I'm interested in.  I used to like the people I work for.  I even used to respond to their motivational emails (it makes me sick to think of what a suck-up I was back then...2 weeks ago).  

Now I realize I'm just another name in a long list of names, faceless people who will either do their jobs or not.  I'm nothing more than a factory employee, working on the line, clocking in and clocking out, every day the same. 

I'm ashamed of my industry, ashamed of my employer, ashamed of my supervisor(s), and ashamed of myself. 

You know how you cook a frog?  You put him in a pot of lukewarm water and let him happily swim around.  Turn up the flame a little bit and the water begins to warm and the frog notices it's warmer but it's not really hot so he's still happy.  Turn it up a little more, ever so gradually, and pretty soon the water is hot and the frog is not happy. But it's too late because he's too tired, to far gone, and with not enough energy or even motivation to jump out of the pot.  #ClydeTheFrog

Sorry to see you here on the shoe, but welcome - sm

[ In Reply To ..]
At this point, what MModal most excels at is taking loyal, hardworking, experienced MTs and making them cease to give a damn and, eventually, leave.

It's part of the Dirt Cheap Package they sell to their customers.

I was doing really well up until February, when they gave the transcription job I'd had for 10-1/2 years to India and threw me into the editing cesspool (which they emailed me about at 4:45 p.m., which is well after my shift ends, the day before the change), since which time I've gone from $25 an hour to minimum wage and have to work 3 other jobs and 90 hours a week to maintain a lavish lifestyle that includes electricity and food. I get 4 hours of sleep a night. I never see my kids. I cry every day.

I've realized I can get low pay and treated like garbage anywhere, so after the holidays, some other employer (ANY other employer) is going to win the right to abuse me for this particular 40 hours.

I always use the frog analogy! - TrampledUnderfoot

[ In Reply To ..]
I always think of that same story when it comes to this job. They keep turning up the heat under the pot and we'll all just sit here til we're cooked!

Ribbit.

Me too - fadingstar

[ In Reply To ..]
I feel like the bottom of the barrel right now. I feel like I'm letting my family down. First they "lost" my PTO request for Christmas and then refused to let me take any time at all off that day, even though they not only fully admit there will be no work, they are openly hoping for it. So I had to cancel my plans for that day, but I will also be sitting here with no work. My family is so tired of hearing my complain I just go sit in the bathroom and cry.

Here's an idea: If they claim they "lost" your - (smsg)

[ In Reply To ..]
PTO request, I think you should delete that email and take the day off anyway. If they even notice you were off, just tell them you "never got the email."

What goes around, comes around.

Do you KNOW how many times I've taken off without permission? - anon

[ In Reply To ..]
If something comes up with my family and I can't get my PTO request approved I take it anyway. Remember the old quote, it's easier to ask for forgiveness than it is to ask for permission. That is 1000% true of this company.

Do you know how many times I've been questioned about taking said days off without permission? ZERO. ZILCH.

If you want or need the day off, GO. Your family is #1 priority and if you asked for the time off and they "lost" your request, screw them ... take it anyway. With over *400* employees to micromanage and babysit, who's gonna know?
I hear there will be an internet outage in your area Thursday - just saying
[ In Reply To ..]
Hey it happened in North Korea. One never knows.

Take the time off! - Please be with your family!!

[ In Reply To ..]
I worked one Christmas instead of going to see my mother. Ten days later she was dead. Don't sacrifice your family for this godawful PODPrison

Remake those plans and spend it with your family!! - do it

[ In Reply To ..]
Get the "stomach flu", have an "electrical outage", or best yet, internet problems!

I am single, don't have much local family, and Christmas isn't important to me. So, wherever I have worked, I had volunteered to work this holiday. I really find it offensive that you automatically have to work it if it "falls on a regular work day"

IMO, you should not give up this important family day for this money grubbing heartless company. Heck, the Indians get their major religous holiday off and the shuttle the work out of there to us and other offshore employees.

Now, Thanksgiving, that's _my_ holiday! I didn't get it off and so banked on no work, but, for the first time, I had work all day and missed out on everything just for a measly minimum wage job.

So, don't give up this important family time! I'm sure there is some weather issue in your area that will "knock out the internet " (wink, wink).

How can they possibly have lost your PTO request? - It is documented in teamwork and

[ In Reply To ..]
the request should show their, either as open, denied or approved?

You forgot quiet - just saying

[ In Reply To ..]
The only time they want to hear our opinion or suggestions is at the end of year survey which they dump in the trash anyway. The rest of the year if you speak out you just end up with a target on your back for audits and closer scrutiny of your schedule and line counts or on the short end of a list for layoffs. The squeaky wheel gets fired. That is why they hate this board so much- they like to maintain their delusion that their employees are happy and love their job.

Bottom line, glad you finally realized the truth about this company. Sorry it took so long. It has never been about relationships and even more so now with each manager with 400 MTs beneath them. The company may speak about job promotions and career advancement, but that is just what they tell their investors to make them sound like a real company. They have no intent of moving anyone from where they are.

So you can either accept the situation or move on. Me, I choose to keep my head down and work the overtime to pay for school and pay off some bills so I can get a real job when the kids are out of the house. Almost done.


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