A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Anybody Ever Notice - Call Me Paranoid

Posted: Dec 18, 2011

That sometimes when you complete a job, the next job in the que downloads but then the second job that is supposed to come up in your que takes forever to show up? I sometimes think it has to take a minute to search for the very worst job to send me.

very observant.... - Sunflower

[ In Reply To ..]
Now that you mentioned it the past few days my second job was taking a longer to show up and I have been getting horrible sounding dictations. I am escalating the chain because evidently someone in the ladder does not believe me (1 guess who).

Also getting fuzzy, low grade static dictations. What is - up with that? nm

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x

I said something about that - and was told

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No one else is complaining, must be your headset.

I'm a - sm

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no one else and mine is horrible too. Guess all our headphones went out at the same time.

fuzzy/static - Sunflower

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I would not take that for an answer. Tell them you just purchased $100 headset and you still have the same trouble and they worked fine in the store when trying them out. I'm defending myself and not taking "BS" answers.

I did defend myself - and was told

[ In Reply To ..]
I told them that my new headset was working perfectly on the old computer, and now got the new one and it sounds like the dictation is in a can, but with a lot of static. I was told to buy new headset and see if that helps.

Why would a new headset help when my NEW HEADSET did not?

I have some who sound like they dictate with the speaker phone on. - Sunflower

[ In Reply To ..]
They need dictation etiquette 101. That was pretty rude of the ccm to tell you that. maybe keep a list of the bad dictations and send it to the person above her? Your the one that has to sit there dictation after dictation trying to do your job. I have been told from time to time sound quality was one of the hardest things to solve. You would think with all the technology out there this would not be an issue.

fuzzy/static - LeeLee

[ In Reply To ..]
I also told my old PM I was having problems. Was always told it was ME that had the only problem. Finally, put in a call to the IT Dept. Was told by IT there was massive complaints about that same thing. PM would do nothing until so many of us started sending jobs to QA, her stats were impacted....certainly never cared if ours were. IT addressed the problem system wide and within 24 hours voice improved dramatically. Still occasional problems mostly from dictator using cells, dictating from home, etc. I still send all questionable voice to QA and let them deal with it. Since it seems as if they are cutting back on editors drastically, they very quickly fix the problem. Unfortunately, you almost have to set someone's hair on fire to get them to listen to you when it is your problem. If it impacts them directly, all of a sudden, the troops are called out to solve the issue. Good luck....very, very aggravating.

I would tell them â�¦ - anon

[ In Reply To ..]
.... that's funny, because my headset seems to work perfectly when I'm working for the "other" company - their dictations seem to be crystal clear and I have absolutely nooooo trouble deciphering it.

See if THAT gets their attention.

All MTSO want you to beleive you are only one with problem. - They are so full of it, no blue eyes there. nm

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x

sounds like dictating from the cafeteria - in the car....

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It almost like they are using a cell phone! I wonder? Yesterday a customer in the background was arguing with a cashier someplace, trying to get a refund for whatever. WTF?

I swear one of them dictates from - Chuck E Cheese

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You never heard such pinball machine sounds and little kids screaming in your life. Sometimes she dictates from what sounds like her kid's basketball game, sneakers squeaking on the gym floor, buzzers, yelling. Drives me friggin batty.

cafeteria noise - Leery

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I have had one that used to dictate on the speaker phone and then would clean up her desk by gobbling up papers. Jeeze Louise - they should be made to listen to what we hear!

I think use to have that one.. - Sunflower

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It was an account in kentucky I believe and she was a PA and had a phone operator's voice like you see in the old movies. lots of background noises and would keep changing every second about what she had just dictated. I used to dread seeing a job download with her name as the dictator. Thank god she is out of my life.

I forgot to mention a bell used to go off... - Sunflower

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every few seconds. It sounded like an egg timer. She was one oddball thats for sure!

I really don't think docs should use cells - You would think HIPAA would be on that. nm

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nm

HIPAA is a joke, My dr has me sign paper that basically negates - it, allows more access to my records by anyone. nm

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