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Verbatim accounts -- What do you do when the doc goes on for three months with no break, sentences, - cardmt


Posted: Jun 23, 2013

I was corrected for not making one sentence into about two pages, like the doc dictated. Do many places do this?

It depends on how fed up - I am feeling...

[ In Reply To ..]
They can either have it correct or have it "verbatim," which to me is saying "you are so stupid we don't trust you to make a correct report."
Yet another thing that makes this job absolutely sickening. Honestly I just don't care what this garbage looks like any more and hope to put it all behind me soon.

I'm sorry you're not happy - cardmt

[ In Reply To ..]
I wasn't even really complaining.... I was just kind of surprised that they actually wanted it that way and put it back the way it was dictated. You're right, it does look idiotic but now I know for the future, I guess !

and the definition of verbatim is.... - sm

[ In Reply To ..]
garbage in/garbage out. What's not to understand? They want verbatim - give it to them.

My job is verbatim, BUT - sm

[ In Reply To ..]
We are required to use our "common sense", which actually is worse, because it leaves too much out there to be faulted for. In your case, we would have been required to correct his sentence.

I have typed where the doctor says "He has got 2 of them" and I type it like that, but of course, it's supposed to be "He has 2 of them". These policies of transcription have really gone mad, in my opinion. QA people chop reports like they have a doctorate in English, which is a waste of EVERYONE'S time. I can bet you that even a doctor doesn't know all of the corrections that QA makes to report. Even doctor's don't know the correct use of commas or semicolons. It's just a way to belittle us and make us feel of less worth. Very aggravating. Unless an MT types something that causes the report to not mean what it is supposed to say, then it should ride.

Seriously? My editing always keeps the patient and the reader - in mind. Documents are clear and easily readable

[ In Reply To ..]
when I send them. Thousands and thousands of patients across the country are being injured and are even dying because of medical error, but not because I followed what I imagined to be rules instead of doing my job.

BTW, I work for Nuance, with its horrible, keep-us-poor QA standards, and I've never gotten called on this. I make corrections as needed so that no one has to go back and re-read to understand, or worse, continue on mislead and clueless. BUT, if I were, I'd be well positioned on the high ground to argue my point.

Verbatim - Addison

[ In Reply To ..]
One time, I changed a horrible run-on sentience into 2 sentences by doing nothing other than deleting "and" and then adding a period. The report had to go to QA to fill in a blank, and then QA not only changed it back to the run-on sentence, but made a subject-verb agreement error in the process.

verbatim - xx

[ In Reply To ..]
Pretty much depends on my mood that day. :) I was told many, many years ago by my instructor, that our job is to make the doctor sound smart. I'll never forget that.


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