OPEN LETTER TO MTSOS - ANON

You all have it reversed for VR.   Those of us that do the VR editing should be paid the hourly wage, not the QA people!  We take this abysmal voice that comes in, turn it into something that can be understood, and is perfectlly fine for the patient's chart, but then you want QA to get a hold of it, pay them $12-15 an hour to make is a pretty report, hey who's doing all the work here!  I want to be paid $12 to 15 an hour to fill in the blanks, put in commas, periods, hyphens, and make some grammar changes, that's a dream job!

You need to pay the QA people on PRODUCTION, and pay the VR EDITORS HOURLY!  What's wrong with this picture?  How much talent does it take to take a report that's already gone through the voice and then through someone (hopefully) that is experienced, and made all the corrections on a line rate of 3 to 3.50 cpl, and has a blank that goes to QA, and they (sometimes not) fill in the blank and send it to the client?  for this they get $12-15 an hour???? Something is wrong with this picture.

Oh, and you MTSO's do not think the VR editor is intelligent enough to pend a job when the demographics are incorrect, or there is an unknown patient?  But we have to send it to the hourly people to take out the pend note, and then send it on, ah something is wrong with this picture again.  We're not smart enough to write a professional pend note to alert the client when there is something incorrect?  Why does it have to be some hourly person that has to do that when all you have to do is have a trainer that trains your editors to do it all.  You need good TRAINERS, not hourly QA!

You MTSO's need to get the picture right, you pay the VR editors a wage we can live on and not have to apply for food stamps, and you would save yourselves hundreds of thousands of dollars in salaries.  How many editors and a computer does it take to do a clinic note when someone came in for a cough and congestion?  For that you want someone to sit there on an hourly basis and pretty up the report?  I'd bet if you told the clients they would pay less, and get better quality, you'd have more business than you'd know what to do with, higher retention rate, and happier working VR editors, and you'd attract quality people and not have to hire the entry level people because youc an't afford to pay the experienced ones because you're paying the hourly QA people to sit there and fill in the blank, and give crappy, condescending feedback to people, and find errors when there are none so they can have job security.  Tell me does anyone monitor the QA people and exactly what they do?  Probably not, ya might think about it............ and you might be surprised exactly how many keep editors on QA just so they have job security!

Get a grip this is the 21st century, it doesn't take a computer, and 2 more people to do a 2 minute report!  Oh and for all of you out there who do hourly QA and might want to respond, I've been hourly QA for 15 years, and my company has done exactly what I've described, we no longer have hourly QA, we do it all, and we make a fair hourly wage, plus incentive, and we have little to no turnover.  So been there, got the Tee shirt!