A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Voice - kittykat

Posted: Dec 14, 2009

I do not believe I have ever seen this problem, but I do not read all the time. On VR reports it seems my foot pedal gets stuck or some such thing. I tap it all over the place. The voice will not move. It eventually does, but it seems to be getting worse. I called a few weeks ago and they have never heard of it and I even talked to a tech who did a scan on my computer ( which took 20 precious minutes). I need some idea what is the problem when I talk to them again.

Probably your antivirus. - I have this happen all the time.

[ In Reply To ..]
I get this a lot! I turn off the antivirus and it seems better.

Try running a scan before work or after work and keep it off during work... just a suggestion.

re: voice - Paxilgal

[ In Reply To ..]
Yup, you have to run your antiviral and malware programs. MQ tech help told me that I "shouldn't surf the net" on the work provided computers because of viruses, malware and adware that slow their systems down.... Yeah whatever! I need to "surf" to look up words and get into my work email and such. I don't do much other random surfing ('cept here!)

Anyway, try running your malware and Norton. It will probably help.

To KittyKat - MTr

[ In Reply To ..]
I have the opposite problem. Sometimes I cannot get the voice to stop and have to keep tapping the pedal to do so.

This started happening to me about 2 weeks - ago. The reverse also

[ In Reply To ..]
happens.. the voice will just go on and I can't stop it with the pedal at all. When it freezes up and won't move, I can check an email or other website and I get "not responding" at the top, so I figured it was an Internet glitch of some sort. Eventually it kicks back in.

DQS - old and burned out

[ In Reply To ..]
Also the cursor is slow. I believe this is a problem with DQS which they will not acknowledge. This happened to me several years ago and at first they told me I did not have enough memory. After sending me a new computer, it continued to happen. Then one day it stopped until recently. Since everything else on the computer works fine (except MQ Central which is also slow) I believe it is their problem. I'm no techie but I wonder if their server is adequate. If someone know whether this would affect us, please feel free to chime in.

Do not know the system you work on but - VR

[ In Reply To ..]
knocking on wood as I type this, I work on Escription platform and in the 4 or 5 odd years that have used, never had either problem as is talked about above.

maybe cleaning the foot pedal from time to time would help?,,nm - maybe

[ In Reply To ..]
nm

I have had the same problem - huh?

[ In Reply To ..]
I have no solution for you either. Mine was on MQ system. First was told it was memory issue. Then was told it was internet connection. Then was told it was virus scan. They never have fixed the problem.

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