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I sure hope someone out there can help me with this. Due to this situation I will be losing each day and this is only day 1 at this point so need to get this resolved.
Problem: I get my files through FTP, download them into ExpressScribe and then play via foot pedal. I have been able to do this on this same account for months. The other day my supervisor wants me to work on a new account so I proceed to get my files the same way as above, but when I put them in ExpressScribe I get a window that pops up saying "audio files unable to load." WTH?! I have been doing this for months and no problem. So she says I need to download CODEC which I have the link in FTP to do. I tried to download this and at first it says I can't download because I have something in Windows running so gives me the options of retry, ignore or abort. I try this several times and still unable to run. What can I do?
I am at a loss and since I am an IC I am pretty much on my own here. My supervisor has no other ideas and my IT guy is out of town. I feel pretty much dead in the water and am sick about losing all this work! Of which now we are behind because me and 1 other person are both having the same issues with our computer.
Any help would be appreciated! Thanks!