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Printer Problem - Shelly

Posted: Jul 15, 2010

I have a Canon MP240 printer that ran out of black ink. I replaced the cartrige and the printer will not recognize that there is ink in it. This has never happened before Does anyone have any suggestions? Thanks!

Shelly

It may be a defective cartridge - Do you have another one you can try

[ In Reply To ..]

Had something similar happen with an HP printer. Sometimes there is a malfunction with the cartridge. I took mine back and got a new one. Put the new one in and the printer worked perfectly. It was a pain because it was late at night and I had something I needed to finish printing, but at least I did not have to replace the whole printer. I now always buy a 2-pack so I have an extra cartridge available, just in case.

By the way, the person at Office Depot just looked at the cartridge I returned, said "yea" its defective, and immediately gave me a new one. So I guess it does happen quite a bit.

Not good news, but worth a try if nothing else works.

Good Luck.

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