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Only receiving 1/2 of a file - Allison


Posted: Jan 28, 2010

The doctor I work for, from his recorder into DSS software, can download a 47 minute DS2 file, but when he sends it to me....it is only 24 minutes, even though it is 9.5 MB.....any thoughts?

My doc has to set a limit on his files - could be same for you

[ In Reply To ..]
I think my guy uses Sanyo and before I started working for him he knew that he had to limit the size of his files. I don't know what happened on his end if it gets too big, but he will routinely stop a file every 10 or so patients to start a new file to keep them from getting too big. The largest files he sends me may approach 4 mb, but never go over.

Maybe your doc needs to set a size limit as well??


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