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I need to listen to some jobs...I did Alt I from the Fluency Editor home screen to get to Manager. I looked up the jobs by searching under detail and the date.
I found the job and clicked on the job #, which gave me options of audio file, editor account output, and count log file (payroll).
When I hi-lite audio file, it takes me to a black screen with an audio player icon in the middle of the screen. The length of the audio file always says 0:00 and the volume icon is crossed out, like it's muted. I can't click on the 'play' symbol. Right-clicking gives me the option of 'pause,' but it doesn't do anything either.
Anyone else have this issue?? Or should I give the tech guys a call? Sigh!