A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Bayscribe new user - C.J.
Posted: Apr 19, 2012
I'm a new user of Bayscribe. Sometimes when I want to scoll up and down in the document with the arrow keys it freezes up and I have to use the mouse to move the cursor up. Anyone know why this happens or how to fix it? Thanks!
Are you using an expander program with BS? - Bayscriber
[ In Reply To ..]
I know when I tried to use my expander in the actual Bayscribe document, sometimes my entire document screen would completely freeze to the point where I had to reboot my computer.
If you are using an expander and this is happening, the only way I found around it was to transcribe the document with my expander in Word, then copy and paste it into the Bayscribe screen. It only took a few extra seconds and sure beat having to reboot several times a night.
HTH!
Bayscribe new user - C.J.
[ In Reply To ..]
no..it's never been to the point where I have to reboot the computer..the cursor just won't move up when I try to use the arrow up key..have to use the mouse to reposition. It's really strange..sometimes it works fine and sometimes not...
I found it could be tempermental at times too - Freezing up, expander scrambling up phrases...
[ In Reply To ..]
Do you transcribe really fast? I often wondered if that was my problem with it. Sometimes I typed too fast for the expander to fully download a phrase, and it would scramble up the words; I'd have to go back and fix it, which ended up taking more time than if I'd just transcribed it out the first time.
If it keeps up, I'd ask your IT department about it. If you don't have too many expanders loaded yet, you might be able to uninstall and then reinstall it, just in case there's some glitch in the version you're using.
Sorry I couldn't be of more help. BTW, if you're new to Bayscribe, beware that it seems to have a preponderance of misspelled words in the spell check program, LOL!
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