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So on my account we can leave 2 blanks on each - report....

Posted: Jun 02, 2015

So if we have a 4 line report we can leave 2 blanks and if we have a 150-line report, still only 2 blanks. Doesn't make sense, just like ANYTHING else at this ridiculous place.

So my question would be--sm - anon

[ In Reply To ..]
Has anyone had that be different anywhere else? In my 20+ years of transcription, the number of blanks allowed was determined by the client and it did not matter if it was a short or long report.

What seemed unfair to me - suefred

[ In Reply To ..]
When I worked for Nuance was that one account actually allowed 4 blanks (which would seemingly require sending very little to QA), while another account allowed NO blanks, so maybe a higher percentage to QA, yet no variation in what was allowed to be sent to QA when bonus figured. Not to mention how ALL 150 lines (or however many there were in a long report) would be counted as having been sent to QA even if there was 1 blank in the whole report. When Nuance started penalizing us monetarily for making sure rather than guessing, I started looking elsewhere.

I have always had mixed feelings about that--sm - anon

[ In Reply To ..]
How many blanks are allowed is determined by the client but I think there should be recourse for the transcriptionists. I had been on a no blank account and fortunately stayed within the requirements but I certainly got closer more often on that account than I do currently. On the 150 lines being counted, I always viewed that as a mixed bag. If we were penalized per blank, then there are some dictators that would absolutely destroy any chance at a bonus. Right now, if I am close to the 10% and I have a long report, if I have just one blank over the allowed limit or maybe 2 depending on the report, I may try to slip it in. If it is audited each additional blank would be an error but even if the percentage is under 99%, you get paid more than if your QC percentage is over 10%. The other side of that is if I have a long report, and it is a terrible dictator and I know I have to pend it, I am not going to waste my time trying to fill in blanks. Honestly though, every company I have worked for, no one really came up with a good way of dealing with pending reports and making it fair across the board. The closest I got was when some companies paid more per line depending on the complexity of the work. I am not sure if that company still has the accounts leveled any more.

Not what I was told - anon

[ In Reply To ..]
I was complaining about QA score being over 10% due to doctor request and was told I sent too much to QA and that anything 4 blanks and under were not to be sent to QA. I explained this is not what we were told and I was told that is policy. Can someone tell me since when?

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