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Returning Equipment to Nuance - kasey


Posted: Jun 27, 2013

Can someone who works for or has worked for Nuance tell me what address to return my equipment to?  I just ended my employment with them and have a foot pedal that I need to return to them but I cannot get anyone to answer my emails asking what address to send it to.  Help!!!

address - foot pedal

[ In Reply To ..]
If they want it back, they should send a box and a preprinted address label. If they don't I would not worry about it.

kasey - friendly word of advice - Nick

[ In Reply To ..]
Be sure to make them sign for it. When I quit MedQuist lo, those many years ago (thanks be to heaven!), I returned my stuff to their local office (yes, they had local offices way back when). About six weeks later, I got a nasty letter from them accusing me of keeping their (old, broken down) computer and saying they would sue me. I faxed them a copy of the receipt and told them that if they ever contacted me again, they would be hearing from MY attorney. That shut them up. I was very grateful to have a receipt. When dealing with any of these big nationals, always cover your, um, ankle.

same thing happened to me with the - sm

[ In Reply To ..]
Tulsa mq office!!! I really wish tem the worst!!!

I would not worry - About peripherals, but...

[ In Reply To ..]
Unless they said something about returning peripherals (those being headset, foot pedal, keyboard), I would not worry about it.

I agree with poster who said to keep a receipt, but just because you have a receipt that you sent it, it doesn't show proof that it was signed for on the other end!

Follow the tracking number and PRINT OUT when it has arrived at its destination. That will have the person who signed for it, the time and the date they signed for it.

I quit in March and they have never - asked for their foot pedal back

[ In Reply To ..]
I did e-mail once or twice asking them to send me a shipping label, but they never did. And it sure as heck isn't going back without a prepaid shipping label. I guess they don't want it very badly....


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