A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Returning to MT work. - DaddyBearMT

Posted: Mar 13, 2015

Morning everyone (or afternoon, depending on time zone). I'm returning to MT home work after a 2-year absence for family health issues. Have there been any mind-bending changes in the 2 years that I have been gone?? Is VR still 4 cpl? Have dangerous abbrevs changed? Is the basic 9 cpl still in effect? Also, what is the download for MT testing (something like express scribe -- I can't remember). Anyway thanks for taking time to read this.

don't do it - mt15

[ In Reply To ..]
I also returned to MT work from my home after 2 years. I was working for a hospital in house and made 23.00 an hour and went down to 10.00/6.00 due to awful dictators and awful VR. In the past year, I have worked for 5 companies just trying to get in 30 hours a week without running out of work. The going rate is 6.5-8/4-3.5. I have 15 years experience and mostly 100% QA scores with an occasional error and still was nitpicked to death.

I've had to give up and found work outside of the house. Read the company board. With all this said, if you still want to give it a go - yes, DL Expressscribe. Make sure you get 2 jobs with 2 different companies so when you are out of work you have a back up. Go to AHDI and order the new BOS.

Returning to MT work. - DaddyBearMT

[ In Reply To ..]
Thanks "Don't Do It". I appreciate the feedback. All in all, maybe nothing has really changed for the better. We still work like maniacs for the O-Holy-Line-Count.

Run as fast as you can - Joannie

[ In Reply To ..]
in the other direction. I have been at this for over 30 years now and I am looking for a job as far away from medical transcription as I can get. The good old days of transcribing in Word, uploading to single clients, having a good relationship with them, getting a decent compensation .... gone. I dread opening my work email every single time. Low morale, low self-esteem, low pay.

Returning to MT work. - DaddyBearMT

[ In Reply To ..]
Joannie: Thanks for the note. I know exactly what you're talking about. I have 30+ years and remember with fondness how great being an MT was in those early years -- respect with a capital R, good money, and enjoying what we were doing. Maybe I should re-think this return to this world.

one word! - ex-full-time MT

[ In Reply To ..]
Don't!

Answers - Veteran MT

[ In Reply To ..]
1. Mind bending changes: Yes. Voice recognition, point and click charting and offshoring.
2. I think VR is 3-4 cpl but not 100% certain.
3. I work on site and my facility's dangerous abbreviation list is still the same.
4. I don't think anyone pays 9 cpl anymore as it's 99% voice editing and very little straight transcription.
5. If you use MT test, you won't need to download express scribe but some companies may send you the voice files separately and you will need it then.

I agree with the others, don't do it unless you don't care about making money. My MT job went away and I moved into a QA role but I'm still counting the days until I can retire and get out of there.

returning to mt work - jane

[ In Reply To ..]
lots of luck with that. i did transcription for about 20 years and liked it. had surgery, was out for a while and when ready to come back was informed that the job was gone. they had got a new computer system which enabled the doc to do his own notes. the gov is pushing for such. that is happening all over the place. have not had any offers except one for prn to which i did not even respond. i miss working, money, people and all that but at 74 probably time to hang it up anyway. hope you can find something that fits you.

Changing to another profession - Just a thought

[ In Reply To ..]
Here is another at-home job to consider; as posted for the town in which I live; working from home. This posting is specific to my town and state, but they are national.

"Work From Home Customer Service Representative (Enterprise)

The Contact Center for Enterprise Holdings, EAN Services, LLC currently has several openings for full-time Work From Home Customer Service Representatives. Customer Service Representatives are responsible for offering exceptional service and using creative problem-solving skills to resolve customer concerns in regards to a variety of requests. Working from home as a Customer Service Representative, you will answer general customer and branch inquiries, resolve concerns or complaints related to rentals, research reservations, communicate branch policies, and handle roadside assistance calls all while learning policies, procedures, and systems for Enterprise, National, and Alamo Car Rental brands.

We are looking for individuals who thrive on a challenge and truly want to provide services that exceed the expectations of each and every one of our customers. Our ideal candidate is customer-focused, highly detail-oriented, and able to consistently produce results. We are looking for extremely reliable individuals who can adapt to change, absorb and apply new information, and who have the determination to learn detailed processes.

â�¢Must live in the state of _______.
â�¢Must currently reside in the _______ metropolitan area

â�¢Training Schedule: 9:00-5:30pm CST Monday-Friday for 5 weeks (Paid Training)

â�¢The starting pay for this position is $12 per hour with the opportunity to bonus based on individual and team performance

â�¢Schedules are based on business need and could require morning, afternoon, or evening start times.
â�¢All schedules require working weekends, both Saturday & Sunday

Responsibilities:
â�¢Provide exceptional customer service and collect required information from the customer on every call per established criteria
â�¢Use experience to identify customer needs and handle accordingly
â�¢Provide timely and accurate information reflecting a customer-oriented image for the company
â�¢Demonstrate and maintain professional oral and written communication with customers, co-workers and other company staff
â�¢Communicate information considered unsatisfactory by customers in a tactful manner
â�¢Offer alternatives and options to overcome customer objections
â�¢Accept repetitive work tasks performed in a confined work area
â�¢Proven ability to become an expert in all related applications, policies, and the vehicle rental process

â�¢Consistently meet established performance and quality standards

â�¢Locate and interpret complex information from a number of databases

â�¢Maintain a regular and reliable level of attendance and punctuality

Knowledge/Skills/Abilities:
â�¢Ability to learn quickly in a techinical environment
â�¢Excellent communication skills, both verbal and written, including the ability to draft professional correspondence through email
â�¢Ability to remain resilient, project patience and empathy, and provide excellent customer service when dealing with stressful situations
â�¢Ability to probe for additional information in a professional manner

â�¢Accurate typing and data-entry skills

â�¢Strong technical aptitude, the ability to quickly navigate through multiple systems while maintaining a conversation with Enterprise Holdings customers

â�¢Strong trouble shooting and analytical skills

â�¢Ability to work independently with minimal supervision

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