A community of 30,000 US Transcriptionist serving Medical Transcription Industry
trouble with MQ regarding equipment - mimtt
Posted: Oct 12, 2009
Hi everyone. I am having trouble with MQ regarding equipment and I'm hoping someone could maybe help me out here. I used to work for MQ and had returned my equipment after leaving. I was re-hired a few months later, but used my own equipment, therefore, never took anything back or received anything from them again. The returned equipment was returned over a year ago and I no longer have the receipt from UPS, as I never heard anything and had no reason to think there was a problem. Anyways....I just got a letter from MQ stating I need to return their equipment immediately or will suffer legal consequences and bad references from them if needed in the future, etc. I already notified them that the equipment I had in the past had been returned, but it was well over a year ago and I no longer had any "proof" of it. I don't know what to do now! I don't have anything of theirs, and they insist I do. Does anyone know if they actually will pursue this in court?? If they don't or won't, I would just ignore their letters, but I really don't want trouble to come from them. Thanks in advance for any advice!
They're crazy - TJ
[ In Reply To ..]I never had equipment from Medquist either. I quit in August and they have sent me papers to return their equipment. They called last week, but I missed the call and was unable to figure out how to direct my call in order to get in touch with them. You would think they would know if they sent equipment or not. I keep expecting a legal letter. I know when I quit my supervisor said she was going to send in a form that they have to fill out about equipment. I informed her I didn't had any, but I bet she never read that. DUH! Just another thing to waste my time on.
haha - TJ
[ In Reply To ..]I would edit had to have, but I didn't set a password
Returned equipment - Ex-MQ-er
[ In Reply To ..]I wouldn't worry--they wait a year to tell you?
For others for future reference: I left MQ in July and saved everything, tracked it on the Internet and printed out the receipt that they had received it. I plan on keeping it for at least a year. I also sent an e-mail to my ex-supervisor stating I had the receipt, etc., that it had been received by MQ. I figure that e-mail is my proof.
Equipment - hope to be gone soon
[ In Reply To ..]I had MedQuist equipment, but when my pay went from an average of $22 an hour before ASR to less than $15 an hour, I bought a new computer, turned in my equipment and got a second job - at home but not MT.
Fortunately, I put the copy of the packing slip on my bulletin board with the tracking number. Sure enough, a few weeks later I got several calls and a letter from the Q demanding the equipment. I checked the tracking number and 'lo and behold, they received it. I gave them the name of the person who signed for it along with the tracking number and they sent me an e.mail thanking me for returning it. They're just so screwed up, they don't have a clue what they're doing. I'll never throw away the packing slip or the tracking number because some "brain" will probably send me another nasty letter demanding I return their equipment when I quit.
By the way, they pay more in postage to ship the box and then pay for you to ship it back than the computer is worth!
Their computers are a piece of garbage and probably worth less than $25.00, so I wouldn't worry about a lawsuit. They can't be THAT stupid. But again...
What kind of work did you end up doing? - curious
[ In Reply To ..]x
Second job - hope to be gone soon
[ In Reply To ..]Second job as a proofreader for a publisher of medical articles. It's interesting, very technical, but educational. I have to look up a lot of stuff, but some of it I know from being MT for 20+ years. They're keeping me pretty busy part-time and contrary to MME here, they complement me on my work. I hope to be able to get more work from them and leave the Q completely. Fingers crossed.
Second job - I'm such a dork! - hope to be gone soon
[ In Reply To ..]in above post, meant "compliment" not "complement." Just did immunology report - I've been doing this too long.
second job - spitfire
[ In Reply To ..]Hi there, just read your post and would like for you to e.mail me re your second job as a proofer as I did my graduate work in that.
LOL - Oldie Too
[ In Reply To ..]Don't feel bad. I put hoarseradish on the grocery list.
That's so funny! - hope to be gone soon
[ In Reply To ..]That made my day!
This Stuff - Oldie Too
[ In Reply To ..]...and then there's coaching a new MT that sclerae is the PLEURAL of sclera!
Equipment - Cookie
[ In Reply To ..]I had this happen to me when I quit Spheris almost 3 years ago. About 6 months after I returned the equipment, they started sending me letters that I had not returned it and they would pursue legal action. Of course, 6 months later, I no longer had the packing slip. They haven't sued me yet. Also, if they really don't receive equipment back, they are able to write it off for tax purposes.
Equipment - ex-MQuey
[ In Reply To ..]You didn't state as to whether they think you received the equipment this go-around or the last go-around. If they think you received it this go-around, I would tell them that I didn't have anything and ask them to provide proof on their end that they did ship something to you.
If they're claiming you never returned the equipment from the previous go-around, I would tell them that you most certainly did and why would MQ hire back someone who "stole" equipment from them. Also, I'm sure since you had to download the DQS platform on your personal computer that tech support could verify that you'd been using your own computer, not theirs.
Good luck. I wouldn't put anything past MQ.
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