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WMX/Nuance equipment refund - sm

Posted: Jul 01, 2011

Am waiting for return shipping instructions and thought... hum, wonder if there are going to be any problems getting my refund? I know the acquisition has just recently taken place, but has anyone dealt with this issue yet? My luck Nuance will say they are not refunding money that Webmedx owes. Figure I will get ^*^*^* one more time before I get out of there totally.

equipment refund - also waiting

[ In Reply To ..]
I have waited 3 weeks now from return of equipment...also how to get a reference or verification of dates of employment comes to mind.

I left a long time ago but it took 9 weeks to get - me

[ In Reply To ..]
my $300. E-mails and phone calls went unanswered. I gave it 3 weeks before I started calling because I thought maybe IT had to check it out to be sure it was in working order and that it was in fact their computer.

refund - ex-webbie

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I just quit but am waiting to get directions on what to return. I did read that we had to return it with THEIR return authorized label or we would not get a refund. My deposit was only $125 so not that much to lose, but it would still be nice to get it back! Just got my last check and PTO and it was HORRIBLE. Their pay cuts just really ate up my check!

In agreement - nn

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Too bad it was direct deposit and not a paper check. It might have been more vauable to me to use it to light a string of firecrackers for the Fourth. Not up to speed yet on the new job, but I am sooooo glad to be out of there.

PTO - ex-WMX

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at least you got your PTO, mine was just ignored.

equipment refund - nina

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Wow! I can't believe that there are companies who charge deposits for their equipment. I would never work for someone who does that. That would be a red flag for me right off the bat. Hope everything gets straightened out soon for you. :)

WMX equipment refund - Stubby

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My experience was well before the Nuance buyout (last summer), but I had a heck of a time. The HR person would not return my calls when I followed up after I had the confirmation of delivery and knew they had it back. After 2 weeks, I finally emailed the president, vice-president (you know, all the people on those cheerleading emails), the HR person (who had refused to respond to my email or voice mail), my team lead all at the same time 2 weeks later and told them that if I could not get my refund or at least an answer as to the status, I considered it theft; that they only allowed me so many days to return the equipment in order to get my refund - I met their terms and I expected them to meet their obligation immediately - I received my refund via overnight mail the next day.

Good example of what all of us could do - Alice

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This is a good example of where they tried to take advantage of you until they found out they could not, or the little guys were incompetent until the people higher up in the chain got on them, per your notification.

None of us should settle for giving up. Go up the chain of command and then remind them that you can and will take further action if they do not respond.

Alice - Good example - Nick

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Many years ago I had the misfortune of working for MQ. Back in those days, there were actual MQ offices in large cities and there was one in mine, to which I returned their computer when I quit. About three weeks later I received a letter from the Q telling me they were going to SUE me for not returning their computer! I had had the foresight to obtain a written receipt for it, so I faxed that to them along with the message that if I ever heard anything further from them about this, they would be hearing from MY legal counsel. I never heard another peep.

nick .. . . - me 2

[ In Reply To ..]
I too worked for the Q and while I was not near a large city, received notification 6 months after I returned the equipment that I too, would be sued. Kept the tracking info and forwarded them copies and also mailed copies to NJ with postage due. (silly me, forgot to put my return address on the envelope, the Q had to pay for it).

MQ equipment return - Alice

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The same thing happened to me in 2006, although I was a remote employee and it had taken me about 2 months to get MQ to send UPS to pick up the equipment. Several weeks later, I received a certified letter from them, threatening legal action if I did not return the equipment immediately. I was so glad that I had kept that UPS pickup receipt.

I see that there are more of us out there that share this same sort of experience with MQ than I originally thought.

karma - buyout

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Maybe karma will catch up to all the greedy company owners involved in this fiasco...maybe Nuance will bring J and S on board and they can run that company into the ground.

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