A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Really annoyed right now.... - Irritatedone

Posted: Oct 04, 2013

The TSM called me and asked me to help out on an account that was way behind in TAT. I agreed to give it a try for at least a couple hours to sort of break it in. Well - I was not only greeted with people dictating that I'm not even sure were speaking English for every report I tried, then QC1 had the nerve to send me major quality alerts for the handful of reports I did. Meanwhile I lost a lot of money and self esteem helping them out. Never again will I do that. Gone are the old days of if you're helping out and send reports to QC to review because you're training on the account them giving you nice helpful feedback instead of stabs!!!

Those days are alive and well where I work. - SM

[ In Reply To ..]
It's Nuance that has earned that reputation, among others. There are still good companies out there. It takes awhile, but you can find them. If my company was hiring, I'd give you a heads up, but they are not.

It's true - SM

[ In Reply To ..]
I don't know why this was disliked twice, but it is a true statement. Nuance and companies like it are now the norm in the minds of the new MTs. They think there can't be anything better. I'm just trying to give some hope to people that there IS BETTER. You have to look for a long time and be persistent. It took me 1-1/2 years of actively trying to be able to quit Nuance. I know where you are all coming from, as I've been there. Don't resign yourself to working for Nuance, thinking that is how it has to be. It doesn't have to be like this.

irrate and done! - U. Wren

[ In Reply To ..]
I have changed my resume to read:
OBJECTIVE:
To find a job that does not suck the life out of me!

I did that too and never again - jj0862

[ In Reply To ..]
I also helped out on an account I had never transcribed before, QC1 tore me apart and I will never do that again.

me three - anon

[ In Reply To ..]
I have had the same thing happen, only I was stupid enough to help out twice. Never again!! What was I thinking?

Help out?? Really? - sufferinginsilence

[ In Reply To ..]
I NEVER help out on a new account. Why? Because if I've never done it before, I should be paid a training rate and NOT be be penalized by QA/QC for mistakes. By the time you get through looking at 400 pages of account specs, how helpful were you really? Maybe 5 reports in an hour? I know of NO job that does not pay you to train on something you are not familiar with. Just because they are hemorrhaging MTs is not my problem. Lack of planning on their part does not create an emergency on my part.

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