A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Nuance timeclock question - worried


Posted: Dec 05, 2012

I'm a Transcender new to Nuance.  Regarding the timeclock that we supposedly are gonna have to start using 12/22, can anyone tell me if it is possible to have multiple punches in a single day?  The reason I ask is I cannot sit in a chair for much more than 2 hours at a time and I need to be able to get up multiple times while working.  Is this allowed by Nuance or will I get canned once they find I cannot sit there for 8 hours straight?  I am a good worker and can get my lines in daily, but have to spread it out over the day/night.

time clock - sm

[ In Reply To ..]
I punch in and out several times a day. I do a split shift but I also time out for short breaks off and on. They encourage us to time out if we are away from our desk to keep our statistics in line. However, we do have a general schedule we have to adhere to so can't stretch it out from sunup to sunset or anything. Does that help?

Maybe you can take three 10 minute breaks over the - course of eight hours, just...

[ In Reply To ..]
punch out for 10 minutes every 2 hours? Also check with your TSM or whoever and see what they say.

Yes, you can have multiple punches, however, - anon

[ In Reply To ..]
if it varies a lot from your scheduled hours, you will get an email. They definitely watch that schedule.

I have about 3 in/out punches per day due to getting kids from different schools and different times and have not gotten in trouble for that, as long as my schedule is pretty close and I get the right number of hours in.

Judging by the other posts, sounds like you should be okay - to work something out.

[ In Reply To ..]
nm

same here - new but old

[ In Reply To ..]
There are days where I have to punch out for various reasons whether I just find myself not concentrating or whatever and I just punch out and punch back in - as long as I get my hours in I have never had anything said to me. There are days where I just have to stop.

When are they actually going to tell - just curious

[ In Reply To ..]
us about this or have some of you been told and instructed on how to use the time clock on Transcend side? I wouldn't have known anything about it if not for reading here. Thanks to you guys out there!

Check your state's labor laws - Old Anon

[ In Reply To ..]
I don't work for Nuance, but most (I think maybe all) states have laws that require companies to give employees a meal break. Mine specifies 30 minutes if you work over 6 hours a day. I don't get it when I hear MTs say they think they have to sit for 8 hours straight without a break. Google your state's meal break laws. It matters not if you are working at home, as long as you are an employee you should be getting some kind of rest break. My company has our shifts run 9 hours which accounts for my 30 minute break plus time when my hands are not keyboarding or my foot is not pedaling, and my hours per day runs right around 8.

not true in all states - some dont provide any breaks

[ In Reply To ..]
My state does not require the company to give me a meal break. There is the option for me to take time unpaid of course, but not required. Some states allow two 15 minute paid breaks if you work 8 hours, plus a lunch, but not all do that.

Nuance has rules about breaks, as well. sm - A NuanceMT

[ In Reply To ..]
I think some of the confusion here is because folks that never worked for Nuance are posting responses. LOL. We are allowed breaks depending on how long your shift is plus your individual state rules would apply, if any.

When the time comes, set up your shift times appropriately to account for any longer breaks you need. You can split your shift.

You will probably have a training session on Webclock. sm - anon

[ In Reply To ..]
That is how it was done when my company was bought out.


Similar Messages:


Welcome To Mmodal Gestapo Like Timeclock And Rigid Schedule
Dec 05, 2012

There is one reason and one reason only for instituting time clocks and not allowing Nuance MTs to manually fill out time cards and that is to micromanage your schedule, pure and simple.  So I am sorry to burst your bubble, but those of you who have taken 10 hours over the course of a day to get your 8 hours in...OR those who actualy work 10 hours to get in as many lines as possible..those days are over.  You will be given a 15 minute leeway over whatever schedule you are given, whethe ...


Wmx/nuance Paycut Meeting,listen To Tape Shut Up Or QUIT, Nuance Attitude?
Dec 12, 2011

According to a poster below which has apparently already attended one of the payroll meetings (as the poster posted) for nuance they have decided to keep the incentive part of all of our pay going with an exception that now you have to have over the industry standard of 98% to get a production based incentive. In addition (if this poster is accurate) they have again cut the overall pay from 8 and 4 to 3 3/4 AND 7 1/2. This is nothing but a bunch of crapploa...an MT who is now getting ...


I Know The Nuance Questions Are Getting Old, But Just One More, Does Nuance Pay Shift Differential F
Mar 09, 2012

that fall during the shift.  For example, if half of your hours fall in 3rd shift and half fall in 1st shift, do the 3rd shift hours pay more cpl?  Or, do all hours have to fall within the shift to qualify?  Thanks, Yet another sad Transcend employee... ...


Is Nuance And M-Modal Joint Services? Posting Here For Nuance AC, Got Email To Test For M-Modal.
May 01, 2012

I thought they were 2 different services.  Everyone is buying out everyone, so who knows.  All the small companies have been merged I guess.  I thought Nuance was out of New York and were the primary with VR.  Maybe one has to keep up with the changes and be a member and pay the dues and go to the meetings with AAMT and be a CMT to keep up with the changes, even though you still get 4 cents. ...


"Consider Returning To Nuance" - Just Received Email From Nuance
Jun 27, 2014

Wow. Posted this on company board but wanted to post here as well - some of you may feel vindicated. LPn ...


Nuance OSI
Apr 14, 2011

Any thoughts on this merger???? ...


Web/Nuance Ad
Sep 15, 2011

Does anyone know why the ad says "No inquiries from overseas" when they obviously offshore the work?  Anyone reading that would incorrectly assume they do not offshore.  I was reading an article in the newspaper that a journalist was talking about a few days ago regarding the hospital outsourcing to the Web/Nuance, and the spokesperson for the hospital said in the article that the company only employs US MTs.  ...


Nuance -?
Oct 08, 2011

xx ...


Nuance PTO ?
Oct 23, 2011

The ad Nuance has up says increased PTO.  Anyone willing to tell me what it is now. Also information on their bonus program would be helpful.  Thank you. ...


WMX/NUANCE Here It Is......
Nov 04, 2011

....First send us an email with fabulous Nuance ins (bad news) because they had to announce that due to open season. However at the same time telling us that the new pay structure (probably more bad news) will be announced at a later date but will be effective Jan 1 2012. Good way to keep us hanging on while they are so behind with their horrid platform. Guess what Nuance/Nuisance, it will not work as your reputation has gone from bad to worse and we are now realizing that the We ...


NUANCE/WMX
Nov 18, 2011

What do Nuance MT's get for editing and transcribing per line.   Thanks ...


WMX/Nuance Changes
Dec 06, 2011

If Webmedx does away with or changes their recently advertised "PRODUCTION BASED INCENTIVE" bonus and adopts the Nuance quality based bonus then this change may be considered by quite a few WMX employees as yet another cut in pay. I’m sure that there are quite a few MT’s currently at WMX that have a high QA average and are earning $300-$400 (some even more) in production incentive pay each pay period, which equates to $600-$800 per month. As an example, acco ...


QA Nuance
Dec 28, 2011

Did anyone hear anything about changes for QA.  I heard there was a webinar today? ...


Nuance W2s?
Jan 20, 2012

Has Nuance/Alphastaff released W2s yet?  Quit mid-December, have no idea.  Thanks! ...


For Nuance QA.. Sm
Mar 09, 2012

Is there a specific QA staff?  I was under the impression that the team managers did most of the QA.  Is that correct?  Or how is the QA done?  Someone said below that QA is paid hourly; I was under the impression it was cpl.  Any info on QA structure for Nuance would be helpful.  Thanks in advance.  ...


Does Nuance Have IC's
Mar 09, 2012

Does anyone know if Nuance hires IC's?  I could not find it anywhere.  It could be a solution for me if they do.  Thanx in advance. ...


Nuance Job
Mar 12, 2012

I have an interview this week with Nuance. Any advice on what to expect? I'm interviewing for an MT job and have been reading some posts on here about the company and it's not looking good. ...


Wmx/Nuance
Mar 12, 2012

Had our usual update this morning from my AM, one of the best IMO and the reason many of us stayed after Nuance took over. Then at 1:30 an e-mail that he is no longer with the company??? What is going on???  (DO) ...


Nuance Help!
Mar 13, 2012

Can anyone help me with instructions on how to create a new entry in the carbon copy? I am getting lots of dictations where I can't find that particular physician in the CC list and need to create a new one. I am new and need help. Thanks in advance! ...


Does Nuance Really Pay Everyone The Same Across The
Mar 17, 2012

Is this true? Because if so that means they dont take into consideration years of experience, opportunity for increase or nothing. Seems kind of hard to work for an obviously big and successful company that is only willing to pay their employees 0.41 cpl and thats it, no ifs, ands, or buts about it. I mean they dont come off to be the type of company that "cant" afford to give increases in pay to their transcriptionist. I heard that if you work from 10pm to 6pm you can make 0.46 cpl, bet ...


Pay At Nuance
Apr 08, 2012

Anyone willing to share how much per line they make with VR or straight transcription? Or any information how the company is with raises? Thank you ...


Fed Up With Nuance
Apr 19, 2012

I received an incentive bonus this paycheck (for the first time ever). My QA score was 99.3%. So, I get an email today from my supervisor that my latest audit was only 98.2% and they are going to reaudit me in 2 weeks to see if my score is improving or if I need further disciplinary action. WTF? I've been with Nuance for 3 years and think it's time to jump ship. This company is messed up, and the QA is so inconsistent. ...


Nuance Down Too?
May 22, 2012

Nuance servers were down all day yesterday as well as Transcend servers?  Really?  We were told in an email it had nothing to do with Nuance.  That's quite a coincidence, don't ya think?  Oh gosh, I sure hope this doesn't indicate the way things are going to go in the future with Nuance.  Does this happen often there? ...


Nuance Pto??
May 22, 2012

In house just got outsourced to Nuance.  In our meeting, they said the PTO is 10 days total, which you have to use for holidays and sick time as well.  So, if you take all 6 holidays (if that is even possible), you get 4 days off a year?  Not even a week for vacation left over.  Someone asked if that changes with time of service and they said no, that will never go up.  ARE YOU KIDDING?  Is this what the rest of you get for PTO, or is this just something they have s ...


I <3 Nuance. . .
Aug 02, 2012

I have been with Nuance a few years.  I'm an MT.  I'm not the best MT out there, nor am I the worst.  I read the comments on these boards and my jaw is on the floor.  FYI, not everyone has the bad experiences that have been discussed on this site.  I can't account for the horrible things I hear people saying about Nuance, except to say if things are really that bad for you, maybe MT is not for you or Nuance is not a good fit for your career path. ...


Nuance QCs
Aug 06, 2012

I AM SO LIVID!  These QCs are unbelievable!  I used "and" instead of "the" and the QC marks me off for English misspelling/typo which is a 0.5 error instead of an English word misuse which is less at 0.25. Do you think "and" and "the" are typos?  I think not!  You see, this is evidence that they are being totally unfair and proof that they do not want anyone to make incentive!  This is my opinion!  Anything to bring your score down!  Man this pisses me off!&n ...


Qtn About Nuance Pay
Aug 08, 2012

I don't work for Nuance but have a question.  Somewhere on MTStars, I saw the amount they deduct from your pay if your QA percentage is low.  Please explain.  How much do they pay per line and how much do they deduct if you have low QA percentage?  Thanks so much in advance.  I have looked and looked but can't find the previous post.  ...


QC/QA Pay At Nuance
Aug 16, 2012

There is someone who claims to be a QC for Nuance and that they are only paid minimum wage for this position.  That is utter nonsense.  Why would any experienced MLS take a minimum wage job in the MT industry when you could make more than that on production easily.  If you are experienced enough to be in QC or QA then please don't lie to the rest of us and tell us that you only make minimum wage.   ...


Job With Nuance
Aug 21, 2012

I am really in need of a job, and because I like eScription and ExText for the most part, I thought Nuance was the most likely candidate. However, I'm hearing terrible things about them. I know some have good experiences and some bad, but I'm not in a position where I want to struggle through several months of working and then quit because there's no money in it. I did have an interview, and my red flag was that the interviewer said that they had 80 to 100% ESL on some ac ...


QA/QCs At Nuance
Aug 21, 2012

Got to admit that I am still not a big fan of Nuance's QC/QA departments, but I have to admit I appreciate some of the nice comments they are leaving in feedback lately and are very appreciative.  I think there are still a few brutal ones out there though in saying this.  I these select few do this becauise it serves as some kind of gratification for them to make an MT miserable like they are so superior (like the MT is the dummy) when that is not the case at all.  I think s ...