A community of 30,000 US Transcriptionist serving Medical Transcription Industry

No matter what your experience, Nuance will NOT pay more than - 8/4???

Posted: Jul 24, 2012

would like to make a lateral move away from Mmodal and their Big Brother schedule and time clock, but I make 9 cpl and would at least like to keep that with 40% less for VR. Anybody been successful in negotiating a lateral move with same pay?

Nope. - anon

[ In Reply To ..]
I have 15+ years experience, most of that in acute care and 8/4 was the final offer. I did get a super good schedule though.

I am pretty sure you stay at 8/4 forever, and ever and ever also.

No - anon

[ In Reply To ..]
You can bribe, scream, threaten to quit, and you can't get money out of them. Blood from a turnip. Trust me, I'm very experienced and "valued" but not enough to pay more money. Run away.

to anon.. - cassie

[ In Reply To ..]
We were just given another MT survey to complete, LOL as if they actually take into consideration what any of us think. In this survey and the last I stated that MTs with years of experience should be paid more than a newbie just coming out of school and I think those of us who work on ESL dominant accounts should also be paid more to work on those accounts. Do you think they will actually listen to us and raise our pay, NOPE. I mentioned that we are probably the only people working in the healthcare field that DO NOT get a raise, unless we can type faster. Ha try that one out on doctors that have so much disregard for the MTs with crappy dictations, having to be perfect, which mind you the doctors are not, and having to do more to the headers and the cc's fields than the actual dictation...or try this on for size, have back to back edits that need to be retyped and only getting paid for an edit b/c when you bring that to the attention of the TL's, they do not change your pay rate for those dictation. Its a wash, stressful, unappreciated...by the way, QA is my best friend as well. HA HA HA....only we get along on nothing. In the past few days I was marked off for putting in the wrong date, when I wasn't the one to put in the date at all, in fact I pended it for date verification b/c the dr never gave the date. In the past few days it has also been brought to my attention that I am doing other things wrong, per QA, yet I am following the account specifics. I just can't win, making crappy pay for more anguish. It didn't use to be this bad!!! Now every day I sit here to work and think why am I doing this to myself, pending more than anything just b/c I get marked off for anything if I would even use my own judgement.

Yup, me too. - anon

[ In Reply To ..]
Years as an MT, get paid same as someone pounding out easy clinic notes while I do everything and mostly ESL.

QA has gotten worse, not better, in the past few months, being marked off for very petty things (subjectively placed commas for one) and yes, being marked off for things that are contradictory to account specs. I had always been over 99% but now just barely under.

It is very bizarre. Nuance seems to have no desire to make the MT feel as if they are a vaulable member of their business. I suppose that is because they don't think we are.

know how you feel - cassie

[ In Reply To ..]
Yep, my account is basically ESL of crap. I do like doing the ESL accounts, but really. I made a remark to my QA over a week ago for clarification, she stated that, of course, QA was correct, however, I replied back with then why doesn't it state as such in the account specs? Of course no response back. What do you do. The past few weeks instead of being ready to work, its more like ugh why, I don't feel like it. Only b/c I know that no matter what i do and what crappy dr I have, i'm going to get nailed for something. Yep I was taken 25 points off on 1 dictation for USING COMMAS IN LABS instead of making EACH lab a separate sentence...um since when do we do that....on an all verbat account, suddenly this isn't verbat, that isn't verbat and nope that isn't either...ok so then what is??? No response there either.

another thought... - cassie

[ In Reply To ..]
You know just thinking most companies state that wages are down b/c of the recession, trying to save money, but here's a thought...Nuance really doesn't have overhead to cover. Meaning they aren't paying for a facility for us to work in and all that goes with that, we pay our own net, electric, etc and whatever supplies we need to work, we pay for that too...so really what is their excuse for no wage increase. Insane!!! After a while you get sick of having years of experience and STILL making the same pay wage.

It takes money to expand their Indian operation. - anon

[ In Reply To ..]
and we don't make the SAME pay, we make LESS pay. When I started out on VR it was 6 cpl and straight was 10 cpl.

i started at... - cassie

[ In Reply To ..]
I started at 5 for VR and 9 for straight type. As of now, the dictations are that horrible half the time that I can do an all type quicker than an edit. Aren't edits supposed to be a quick run through, ha I laugh at that notion. Months back we were sent out an email about our account asking us where we are the best at, as far as work types and specialty. Funny after I responded back to that email, my Q is now filled with all the specialties that are not my "best" that I can be at production. My production has gone down, my checks have drastically went down. I could cry when thinking just a few years ago working for another company I was actually making good money, now not so much. I am embarrassed to even look at my paycheck.

Oh my gosh, me too. - anon

[ In Reply To ..]
I remember that e-mail and the same thing happened to me. I ended up with all the work types I said I liked the least and was weakest at.

I won't be paranoid and say they are doing it on purpose, maybe they are just completely incompetent.

to anon - cassie

[ In Reply To ..]
LOL I think we might be on the same account from well....

I thought it was just me ending up with everything I was weakest at or didn't like to do as well. You would think on an account that they beg you to work more, why when we are just slammed even harder and claim to offer OT, although I never get OT pay so i don't work it anymore...why not give us what we are strongest at to get the dictations out the door faster. LOL you see we fell for the trap in actually thinking they cared about our end of the deal. This way they can knock us down even more and make us feel stupid. Gotta say, love the comments we are given. So glad I don't work in an office building with some of these people b/c it sure wouldn't be pretty.

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