A community of 30,000 US Transcriptionist serving Medical Transcription Industry

MT Week? Not at Nuance - Fed Up

Posted: May 19, 2015

Did anyone else working for Nuance notice that they haven't done a thing for MT week this year?? I wouldn't even have known it was MT week if I didn't see it in an email from my TSM. This is just one more thing Nuance has failed to come through on. Granted it used to be cheesy and cheap contests and stuff, but now there isn't even that! They are taking being cheap to an all time new low!!

Sure did and glad of it. - wtfe

[ In Reply To ..]
It's all a sham anyway. Last thing I want to see if insincere BS about games, appreciation, etc. It's bad enough they sent an email from VP of Operations. It was a battle not to break that down in a reply back to them. The company will pay in the end but it will be a struggle not to get fired for insubordination before then.

Can you get fired - for insubordination?

[ In Reply To ..]
Uh-oh, I better watch it then. I personally feel: Is it insubordination or is it just stating what's going on? It is hard to contain one's anger when stating what's going on with the FIESA pay cuts, so perhaps that is where the insubordination comes in, but really.

One thing I know: They do NOT like it when you ask, "How would YOU like to take a pay cut for minor errors and having to sign off on that?"

I know because I have brought it to the attention of both TSM and QA people. They avoid the question, they do not answer, they get irate and say it's not their fault, but mainly they don't want to have to acknowledge we don't deserve that kind of treatment maybe.

The only way for anyone to appreciate what happens to us is for it to happen to them, and I think they think the reason it doesn't happen to them is that they are way above us on the food chain. That might be true, but it couldn't hurt to at least acknowledge how demeaning and ridiculous this system is for us MTs.

me too - soontobeex

[ In Reply To ..]
This is exactly why I now resent my TSMs so much. When they completely ignored all the ways we were being mistreated (pay grids/cuts/everything), there was absolutely no acknowledgement. Nothing. Just the same sing songy update emails or the begging for all hands on deck so they can collect their TAT bonuses. I have zero respect for them any more and am merely biding my time at this point. I now know better than to believe they are on our side.

soontobeex - tmt

[ In Reply To ..]
I think they ARE on our side but they just cannot tell us. They are fearing for their jobs as well. Just My Opinion.

hmmm - soontobeex

[ In Reply To ..]
I USED to believe they were on our side, tmt. It's not just the ignoring of our repeated and consistent mistreatment. It's the lies, withholding relevant information, turning a blind eye to cherry-picking (because what matters is their TAT bonuses), favoritism, and various other things. It was a sad realization coming to understand and accept that they are not on our side, at least in my own experiences. Part of their role really is to get us to believe that they are on our side. Some are better at that than others. But certainly your experiences may be different and you are absolutely entitled to your opinion.

Just saying it like it is. - wtfe

[ In Reply To ..]
They definitely don't want to hear it though. I think my TSM just buries her head and hopes it all goes away. I don't blame her for that but it adds to the aggravation and feelings of wanting to break it down. I hope to be out of here soon and then will do my talking through a lawyer.

My heart is not broken over that--sm - anon

[ In Reply To ..]
Just like with a lot of other holidays, to do something for me during this "holiday/appreciation week" and treat me like trash the rest of the year, who cares? I never really expected Nuance to do much of anything as they never had. Other companies I worked for did something which resulted in a lot of junk with the words Edix or Spheris on it (honestly, the cookie jar was cute except for the fact it said Edix on it which is not what I wanted in my kitchen). Another place had stupid games where you had a chance of winning a gift card but who cares, unless you were one of the select few. It was not fun, it was embittering. At least I can quickly just delete any MT week emails and get back to work.

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