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Have to get this off my chest, thanks for listening - MT
Posted: May 30, 2013
I am really really really (times pi) sickened but I figure if I write it here I can go to work and try to hang in there. I got the quarterly bonus and qualify for most times the weekly ones (depending on OOW situation and or if there are so many ESL a week I can't get the goal lines). Anyway, I have this high QA score on my weekly time sheet which is figured quarterly. Now, for the past 2 weeks, I am informed by TL that my quality is 98.6%, that I have in excess of 50, yes 50 critical errors per week and that I better get my acct together. How can this be when I listen to every if, and, but, AND get the bonuses, AND meet criteria. They are now acting like I am going to be fired, but how can that be when my time sheet every week says 99.8% quality? I don't get it.
Well, thanks for listening. I stopped looking at the FEISA or whatever the heck it is called. I deleted all e mails for critical errors, now I am being contacted by TL constantly like I am "being watched" every second.
I appreciate your input only because perhaps knowing I got this off my chest will get me through the work day.
You need to compose this into an email for your TL. - Let us know what she says. nm
[ In Reply To ..]x
Do NOT just tell your normal HR person, tell that person's supervisor too - alwayskeepcopiesofallemailsandnotes
[ In Reply To ..]Keep records, records, records ad nauseum. Never know, might come in handy with EVERYONE's supervisors in case of any lawsuits someday.
Get your act together - Me
[ In Reply To ..]You're lucky you didn't get fired. I got fired from N for just two critical errors!! glad Im out of that dictatorship.
Wish they'd get their act together and fire me! - I want my UE, and I want it bad. -nm
[ In Reply To ..]X
Bonuses are based on *last quarter's* score. The 99.8% is for - Jan. 1 to March 31, not your current quality. nm
[ In Reply To ..]nm
Yep, agree with the above... sm - MTSlave
[ In Reply To ..]If you check Fiesa under Reports, then Reports by Reviewer, change the date to April 1 through today and then you will see "this quarter's results." The "post audit" is the percentage that counts.
My percentage sucks, but I hope this helps...
I am the OP - MT
[ In Reply To ..]Thanks for that. I knew that. The point I was making is that I do NOT have 50 critical errors, and my quality has not changed. I am not one day/week/month/quarter a good quality person and then I turn into a monster and suddenly do not have the quality.
The point is, that something is fishy in Denmark. I have done nothing different. My ACT IS TOGETHER. My acct specs have not changed.
What has changed is micromanaging due to my getting bonus and I will NOT be intimidated.
I was upset this morning, but now I am ANGRY. I will follow the other posters on this thread and ignore the bullying by TL and continue with my usual hard work and expect to get the usual quality score this quarter.
"What has changed is micromanaging due to my getting bonus and I will NOT be intimidated" - yepthentheymoveyoutoavoidpayingbonuses
[ In Reply To ..]Sounds VERY, VERY familiar. Wish I could say otherwise.
I'm right there with ya - MTSlave
[ In Reply To ..]My TL did that to me a few weeks ago too. I came here a couple of weeks ago for the very first time feeling like I had lost my mind, I thought I was the only one who was going through this with Fiesa. The whole Nuance situation is the worst. Good luck to you : )
Good luck to you too...Well, good luck to us all - the OP MT
[ In Reply To ..]Thanks for your responses. They helped me through a tough day...and helped me get my power back too.
Wow!! What a hoot! - Thanks for the info.
[ In Reply To ..]I didn't realize you could check your audits like that. Look at this...LAST quarter, out of 140 reports, only NINE were post-audit. I got the bonus last quarter. THIS quarter, and only 2 months into it, out of 93 reports, I already have NINETEEN post-audits and I'm already below the 99%. Wow...talk about padding the books. That just SUCKS!
Nuance quarterly bonus - justhangin
[ In Reply To ..]You mention you received a quarterly bonus from Nuance. I was promised, as were all of us, a quarterly bonus, months ago. The first one should have been in March. I have not received anything from them. I asked my TSM and she said "they are working on it". I emailed the HR director (who promised always to be there for us) and never got an answer. Just curious is anyone got the quarterly bonus.
cheating us out of bonuses! - tiredofit
[ In Reply To ..]My quarterly QA score was 100%. It has been that since I have been in the MLS position after being demoted from team lead at the acquisition. I was denied the bonus. They said my QA score was 98% instead. I kept all of my audits, all of my emails giving the scores of 100%. They told me that they pull random reports, they do not go by the audits, and that we are not allowed to see them, they are kept private and confidential. When I requested to see them regardless since I know I did not fail all of these reports, yet have 100% on my regular audits, they denied it to me, said I have no right. I have heard from 10 other people they did the same thing, and all are former Transcend employees. I am filing a claim with the workforce commission on illegal failure to pay properly earned wages.
BRAVO! - sofedup2
[ In Reply To ..]BRAVO!! Good for you! I am THRILLED to hear of instances where MLS stand up to this corporate greed and blantanly unfair/illegal treatment. Though I am sorry you have had to deal with this nonsense...this ridiculous, unfair, illegal,self-serving, demoralizing nonsense...kudos to you for taking a stand! I wish you all the luck in the world!! :) Please give us an update!!
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