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Cherry picking - anon

Posted: Dec 07, 2014

I have a question. On my account I type a few notes a week, rest is all VR. So, when I see typed notes in my que, I may not take lunch or something so I can hurry up and get that note. I can type almost as fast as I can edit. My problem is this. At a certain time of day, someone comes on their shift and picks out all the typed notes and leaves me the VR. They also take good speakers. I see it ALOT. How do they do this? Can I block it? It's happened so much that now I check for typed notes and watch them get picked.

Which platform do you work on? - AnotherAnon

[ In Reply To ..]
There is no cherry picking on the platform I work on. It is impossible to do.

I have 3 different accounts and the jobs come in based on TAT, stats being first of course. No way to see what type of job is coming up next (VR versus typing or even what type of report ER, OP, progress report) or from which account.

platform - anon

[ In Reply To ..]
eScription. I can see my que and all notes in order of TAT. Mine shows it all. This is very useful when I need to clock out right at the end of my shift and don't want to do a 15 minute note.

Tell your sup and leave it. Why are you monitoring sm - acuteMLS

[ In Reply To ..]
what everyone else is doing? I can't stand it when an MLS IMs me to ask why I have a particular note---who knows? It came to me all by itself and it's none of their business anyway.

acuteMLS - anon

[ In Reply To ..]
Did you answer my question? No. If you didn't care to do that, maybe you wanted a little debate. Maybe you're bored. IDK. But I'll answer your question. If it's the end of my shift, and getting off right at the end of the shift is very important because I have another job, then I look in the que to be sure I'm not stuck doing a 20 minute rambling ESL that makes me late. That's why I monitor it. Every day. About 20 minutes before it's my time to clock out. That's how I first noticed it. Past that, it's really none of your business why I monitor or when. I also check it at the start of my day because I like to know how long I'll be there to plan my other stuff around. When there are 10 typed notes, and boom they're all gone, leaving me with crap, and maybe those typed ones have a priority of 48 versus some with a 2, it's every bit of my business.

Like I said, tell the sup. And you can look all you like and be upset sm - acuteMLS

[ In Reply To ..]
and you are the one making yourself upset. If you're at the end of your shift and you pull a 20-minute job, you send it back and clock out.

Things can be easy and not so upsetting if you simply MYOB and keep it movin'

acuteMLS - anon

[ In Reply To ..]
First, I was told that once I downloaded a job, I had to do it. I don't know how to put it back. Second, it really sounds like you're telling me to turn my head while something is happening that shouldn't be. I've told my sup, obviously, but it doesn't help. I don't think you get the difficulty level of some of these. I'm on a mixed account with some good speakers, but the hard ones are so bad that there are times I've left 15 blanks in a note. There is no doing it. These are the notes I keep getting left with.

It could be - AnotherAnon

[ In Reply To ..]
The way your TSM has your pooling set up. I know I am set for STATs, ER, Progress Reports, then OPs.

When I sign on and start my shift, those reports are automatically routed to me in that order, unless my TSM has something else routed to me of higher priority.

It could be that an someone else on your team has been set up with having typed reports in their pooling higher than you, so when they sign on those reports are automatically routed to them.

cherry picking - WI MT

[ In Reply To ..]
I'm wondering how anyone can see what's in the que? Didn't think that was possible.

When I was QC, we were told we could assign - SM

[ In Reply To ..]
ourselves work. We were told we could assign ourselves WHATEVER WE WANTED. I did it, but being that I have a conscience I never took what I knew would be a good job away from an MT. I'm sure there are some out there who feel the same as I do, but unfortunately there are probably those who could care less. I don't work there anymore and I don't know if this is still going on, but with the platform it was easy for the QC to assign work to themselves. This was about 3 years ago.

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