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BayScribe versus Integra/Futurenet - CuriousMT

Posted: Dec 15, 2014

Luckily I'm not on either of these platforms, but I see a bunch of the BayScribe people posting about only getting paid for 88%. Essentailly, it sounds like they forgot to include BayScribe in the Platform Factor section of the original document, but if you noticed, Integra/Futurenet has a Platform Factor of 0.85, meaning they'll only be paid for 85%!

This sucks all the way around. While my QA score for the past year has NEVER dipped below 99%, often being at 99.4 or higher, now that they're doing it on a weekly basis, for the past two weeks (granted, only one of those counts), I'm below 99%. Just below, but I'm still below it! Unbelievable!

And of course, noone has noticed that if you type basically ALL VR, your new minimum line count has gone up to 200.

And this is all legal. Horrible, but legal.

None of this is good, but a lot of MTSOs want 250 lph for VR. - Not that it makes any of this better.

[ In Reply To ..]

That's not how it was explained to us - IntegraMT

[ In Reply To ..]
We were told in the conference call that the 0.85 platform factor would be in ADDITION to the base rate.

To IntegraMT - I don't think they told you correctly - CuriousMT

[ In Reply To ..]
The way the PDF reads and the way it was explained on the training video was that you will multiple your converted lines (so half your edit and full value of your typed) by that number, which for Integra/FutureNet is 0.85. So for every 1000 converted lines, you'll only be paid for 850 of them.

I mean, technically you could multiple your final rate by 0.85 and get the same thing.

As in, if you were getting $0.08 cpl for 1000 lines, that'd be $80. Then multiply that by 0.85 and you'd get $68. (Which is the same as multiplying 850 lines by $0.08)

No matter how you do the math, we're all getting screwed. (Well, 65% of us are, according to their calculations)

We were also told - IntegraMT

[ In Reply To ..]
that our TSMs had ran the numbers and that everyone they had done had an increase in pay. Guess I'll see if that's true when our timesheet is ready for approval.

With a difficulty factor that low - I imagine they think the account is easy

[ In Reply To ..]
They are basically saying that Integra/FutureNet accounts (and the software you work on) is 15% easier to use and to type for than ALL other Nuance accounts. I'm not sure if you just do straight typing (which I, personally, feel leads to higher QA scores as I am less likely to miss a word when typing than editing), or what specifically makes it easier (maybe some of the stuff you get paid for gets autopopulated? Maybe they don't reduce your line count by a set amount like that apparently do [and don't tell us they do] for Dictaphone, etc.).

I'd love to see a webinar explaining why some accounts are considered easier than others.

There's an account that my TSM has that is always horrible. When she sends out stats for that account, the QA scores are always in the red, there is a TON of MUP (make up pay), and it's always out of TAT. Truthfully, I can't see how we've held onto it this long! Point is, I think that account could easily warrant a difficulty differential (of even close to 50%!!!!), but I doubt they'll get it! And I feel horrible for those MT's on that account since if their QA scores stay as low as the metrics show, and if they were already receiving MUP, then they're going to be now receiving up to a full cent less per line! Unbelievable.

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