A community of 30,000 US Transcriptionist serving Medical Transcription Industry
A QC question for the rest of you - anon
Posted: Dec 18, 2014
For simplicity's sake, let's say I get a postaudit and it's 90%. Is my QC for the week 90%, or is it the one 90% audit averaged with my other work? OR, if there were 2 post audits, one being 100% and one being 90%, is it 95%? This is something I never got a clear answer on. I'm not sure they know lol.
They are averaged - star
[ In Reply To ..]All of the post-audit reports you get for that week are averaged together to get your QA score for the week.
Not entirely true - CuriousMT
[ In Reply To ..]Saying that the post-audit scores are averaged isn't entirely true.
They take the total number of lines audited in post-audit (which, according to them, is supposed to be 2% or so) and then the number of points deducted and come up with the score based on that. So if one job is 100% and another is 90%, you can't figure out the answer just by those two numbers. You need to know the total number of lines audited and the total number of points deducted.
If you were to have 6000 lines for a week and had 120 of those audited (2%), and say you had 2 minor errors of 0.25, one of the 0.5 point errors, and then one major error. It doesn't matter if they were on big jobs or small ones, it's the TOTAL number of lines that matter.
So you had 120 lines, but then had 2.0 points taken off. So take 120-2.0= 118. Then divide the reduced amount by the original lines, so 118/120= 0.983. In other words, you scored 98.3% for the week.
Hope that helps.
Thank you for the clarification :) nm - ANMT
[ In Reply To ..]nm
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