A community of 30,000 US Transcriptionist serving Medical Transcription Industry

mmodal terminations? - blp

Posted: Mar 08, 2013

does anyone know how many people were terminated last week? should everyone be worried they will be terminated now

I have no idea how many, but.... - (s/m)

[ In Reply To ..]
...my gut feeling is yes, and it's not paranoid to be worried.

My sense, from what others have reported here, is that the company was needing to lay people off; but to avoid everyone being eligible for unemployment, they have, little-by-little, raised the bar and lowered the pay until either you're terminated for good reason (or "with cause," or whatever it's called) because you're not meeting the requirements OR you quit on your own because the pay and conditions have become intolerable. Either way, it's a win for the company.....or at least that's how it appears to me.

It's a very unfortunate situation for MTs.

Almost everyone that posted was fired for low line counts. - The line count is only 150 for

[ In Reply To ..]
full-time with benefits and 120 for part-time or 39 hours per pay-period without benefits. I would hardly call that raising the bar. Even with the worst voice recognition system in the world, 150 lines per hour is attainable.

ask not for whom the bell tolls - it tolls for thee nm

[ In Reply To ..]
nm

Agree that 150 LPH is attainable, but... - (s/m)

[ In Reply To ..]
....you have to be GIVEN the jobs in order to reach that. From the sounds of what many are going through, they sometimes have to wait waaaay too long in order to even GET the lines in the first place. After putting in 10 or 12 hours of on-and-off NJA, if one gives up for the day (or just HAS to because of other "life" commitments), that could be pushing their LPH count way down.

But, yes--if the work is there, it should be easy to put out the minimums. If the work isn't there, it seems like asking one to squeeze blood out of a turnip to make those counts.

Oh, and P.S. to the above post.... - (s/m)

[ In Reply To ..]
I meant to add that when I say they've raised the bar little-by-little, I wasn't very clear--I was referring to the requirements for quality percentage. Given that it's gotten about as high as it can and the hodgepodge nature of QA scoring, giving even a really good MT a score that just misses the requirement because of something being marked that was perfectly fine the day before, a lot of MTs have slowed their production down so much because of caution about quality.

I know you were speaking to the fact that most people seem to be getting terminated for line counts, but this whole atmosphere of paranoia combined with too much NJA really affects one's line count....sometimes, no matter how hard you try or how good you are.

It depends on the accounts sometimes - sm

[ In Reply To ..]
My two main accounts are both straight typing, both have unusual specs (bold/italicize/underline certain words), both dictate multiple notes on the same sound file, demographics have to be entered manually for both accounts from patient lists. If the date is not dictated, you have to go back several days to find the patient, and they frequently change their mind on what they want to say or who the patient is halfway through the report.

Some days, it's a struggle to even get 120 lph for part time or whatever the full-time classification without benefits is, so 150 is completely out of reach.

Terminations - outahere

[ In Reply To ..]
Don't you wonder why the Labor Department, either state or federal, hasn't investigated this company and others like it? Maybe complaints aren't being made to the right agencies.

The only complaints I've seen when people post - them on here

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are riddled with errors and emotion. They are not very factual and pretty much just look like sour grapes.

I made the line count and above average quality. - nm

[ In Reply To ..]
nm

and got fired? - nm

[ In Reply To ..]
nm

Could possibly people be getting fired that are full time with benefits? - mpe

[ In Reply To ..]
Was just wondering if everyone that has been let go has been full time with medical benefits. Possibly they are trying to get rid of people who get medical insurance and full time benefits. I myself am part time and don't get anything.

I wonder if they didn't give the TSMs a quota - sm

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you know, get rid of x percent. So then the TSMs would have to pick their lowest producers to let go.

thats my thought - sm

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They dont have to pay part timers insurance under Obamacare so like many other companies, this seems to be the wave of the future..Im full time but dont use the bennies either..

LINE COUNT - Nature

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I am part time, and it is 48 hours per pay period not 39 (without benefits).

The best way to fire somebody on ......sm - terminated OP

[ In Reply To ..]
production is to say they are not producing. I watched that graph and line count thing at the top where you download and it was always 150 to 180+ - straight typing being higher - but their big zinger is using it against the time you are clocked in and not using it per report. With all the breakdowns, freeze ups, time spent calling support, added to time with NJA - how do you get the required line count from that? One time I had 3 computers sitting here because they couldn't get it right - granted that was from the Spheris changeover, but the rest of the time it was just their crappy ASR and all the switching and the silly different CPs. Also, it's faster using the mouse and they know it. Right - they're just cleaning house.

Don't trust M*Modal/Mediquist with your job - fencing mom

[ In Reply To ..]
Not for one single second. I am in the same boat as the OP. I even asked for suggestions as to what I could do, especially with the related NJA issues, down time, etc. They completely ignored my request and fired me two weeks later. Don't trust these people. Bad, bad news and a perfect example of capitalism on steroids with no concern for the AMERICAN workers. I personally would discourage anyone from working for them.

Maybe they targeted those who were earning minimum wage - regardless of line count

[ In Reply To ..]
If the stats are true then the company average is somewhere around 200 lph. At 4 cpl that is only $8 an hour and in most states still below minimum wage. But the requirement is only 150 or 120 which is less than that even. The whole system is messed up if you can be above the company minimum but still be below minimum wage. The company probably got sick of paying make up pay.

Yes 150 lph is attainable it just isn't able to be lived on.

I live in a state with high minimum wage. - My TSM says:

[ In Reply To ..]
Legally the company cannot fire me if I am above the 120 per line and making below my stage minimum wage because I cannot help being in a state that is much higher than any other state.

They are cleaning house. - nm

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There's a problem here... - anon

[ In Reply To ..]
Over the several years I have read this forum, multiple people have come on here posting that they were fired and were able to collect UE without any problems. Further about 1-1/2 years ago there was all sorts of drama on here about multiple people being fired on a single day particularly for not working their schedules. None of them ever said they were not able to collect UE.

Mmodal and job loss - Typing in AZ

[ In Reply To ..]
I was fired in January 2013 after almost a year of employment with Mmodal. I loved the company, the benefits were good, the pay acceptable. However, I never could get a straight answer regarding the "chain of command" when I needed help during my shift (which was 4 PM to midnight EST) when there didn't seem to be anybody around! I just logged onto this board and now I see there was more to it than what they told me! They did start "raising the bar" and making undo demands to work "an hour extra" almost every day and then got pissy when you couldn't do it every day! Guess I'm glad I'm gone from there.

If I Remember Correctly - Alias

[ In Reply To ..]
Wasn't it MModal's plan to have at least 80% of the work offshored by this time in 2013? I left in June 2012 (didn't get fired), but my guess is this is what all the terminations are about: More and more people with NJA and now all the terminations? If it walks like a duck and quacks like a duck...hum, must be a duck. So glad I got out when I did. Could this be the beginning of a so-called US "skeleton crew" for MModal? Good luck to each and everyone of you left. Peace out.

That is precisely what I think - sm

[ In Reply To ..]
Where was that information about the 80%? I totally remember seeing information about how much more they wanted, but dont remember where I saw that or what the dates were. Anyone?

I can't Remember Exactly, But - Alias

[ In Reply To ..]
I do remember it was an interview done with Vern, and if I'm not mistaken, it was a financial publication or magazine from last year. I'm sure you'd still be able to find it online or someone on here may remember the name of the publication. What I remember most about it was the fact that Vern was so proud of the fact that much was going overseas. The smugness just made me sick.

Well, at the very least, we can all be smug, too, - knowing it will turn around & bite him. (nm)

[ In Reply To ..]

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