A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Why I hate QA - anon

Posted: Mar 29, 2010

I type a lot of crap, but just had the worst doc I think I ever had. Had 11 QA markers so I sent it to QA thinking they might actually LIKE getting some work since they are about to be history. Anyways, this bi*ch marked 2 CRITICAL ERRORS and did an audit on it (which was still 96.5% in spite of everything I am glad to say). QA you wonder why we have such a bad attitude? That was totally unnecessary.

I thought our old paperwork said that they will - not do an audit on a repot with a marker

[ In Reply To ..]
Maybe this was old, but I could have sworn that they are not supposed to audit work that was already routed to QA for a question.

I think it is total garbage that they do this!

That 96.5 is enough to fail your audit.

Usually when they do 1 report, they will do all of your reports so watch what you type the rest of the day, just in case.

Maybe that would be OK. Will see what garbage I have to try and type all day. - anon

[ In Reply To ..]
...

QC, NOT QA does the audits - xyzzzz

[ In Reply To ..]
QA (MMEs) have absolutely nothing to do with the report selection for audits, the system supposedly selects them. (QASAR scoring can happen by accident though if the MME hits the wrong box when uploading--yes instead of no if we did 100% qa on it; we used to have to check yes on all of the full qa reports but now we have to check no on all reports.

Well whether it was a "real" audit or a "fake" audit, - anon

[ In Reply To ..]
any critical error on that piece of crap dictation that I left 11 markers in was just being "bi*chy," plain and simple.

There are some QA that are scoring as well - ANON@@

[ In Reply To ..]
on any report they get that comes through QA. They have to fill in the point values and they are being audited as well, so no matter how bad the dictator, they still have to mark errors. The points are generated by the system based on the error/reason. Don't blame QA they are just doing their job. When in doubt about anything leave a marker, then it won't count against you....I am however unsure if these 'reports' count in your final score for your monthly audit. I wouldn't stress over it too much, just do your best, that's all you can do, right?

THANKS for the laugh . . . . - voice

[ In Reply To ..]
Anon. I have to say your posts made me laugh. The b**ch from QA had my rolling on the floor. You hit the nail on the head and your comments ring true. But they way you voiced it had me chuckling. I could almost picture you telling the story in person. Thanks for the sunny side to this down job!!!

Still think making as a "Critical" error was being witchy - Anon

[ In Reply To ..]
NM

Similar Messages:

Jul 09, 2011

I HATE that I am tied to my office just waiting for work to come in on two different companies. I HATE that I just quit a third company because of LACK OF COMMUNICATION (gave my notice to Keystrokes, no response from ANYONE). What is wrong with these people? They demand certain things of us but we have no rights? I HATE HATE HATE it and as soon as I possibly can find another job, I will LEAVE MT WORLD FOREVER. I HATE THAT I HAVE NO LIFE WITH THIS PROFESSION. H ...

Feb 18, 2014

of the medical field in general. What happened to all the American doctors? Has it become so blasted easy for foreigners to come over and get a job as a doctor or are Americans so damn-ass lazy that they don't want to get the education? Or is to so blasted expensive that no one can afford to become a doctor unless you are a foreign student? So freaking sick and tired of all these foreign dictators who speak so fast and sloppy. What the heck is going to become of our health care when we can& ...

Mar 04, 2010

I sure would hate to be a CTL right now and be trying to sell this bag of doody. They must absolutely need a job worse than ME! ...

Jul 02, 2010

MY VENT TODAY: I hate QA, I hate my job. My pay is HALF of what it was 15 years ago and I get picked and PICKED AND HOUNDED to death on meaningless garbage in a report. Take away my benefits, make me a literal slave to a keyboard, pay me utter crap, treat me like less than a human, and DEMAND PERFECTION. What a stupid field I am in. PS - If I wasn't too old, if the economy wasnt tanked, and if if if I would be out of this so-called profession. i would have left a ...

Jun 24, 2010

http://www.nuance.com/news/pressreleases/2010/20100622_mDollarAward.asp ...

Jul 15, 2010

I spend a lot of time typing for a huge university hospital clinic with no ADT. Have to type in all patient information. Almost every report is a LETTER. Referring physician has to be typed into the ADT. Then the letter recipient information has to be typed in and lo and behold have to re-type it into the cc list for the doc to get a copy of the letter. I wonder why I can't run a decent line count? I spend 50% of my time typing in information that I am no ...

Nov 14, 2011

x ...

Dec 23, 2011

No Jobs Available what is the process? (This is quicker than wading through the MQ Central site). I don't usually have NJA (sorry) --- before you flame me I do type really yucky stuff mostly :) Thanks. I know to clock in for the 15 minutes, but last time I got reamed by CCM for not having some sort of "ticket number?" Is it through the MQ Central site? ...

Feb 23, 2012

I mean really, I have been doing this for like 15 long ass years.. And NEVER have I felt so stupid in my life..I used to make almost 36 K a year, depending on how hard I wanted to work..I work my ass of for this company and, welll, I have yet to check my W2s cause it will make me sick..Im so SORRY your all in the same boat, but at least I am not as dumb as I was beginning to think.. ...

Jun 18, 2012

Just love applying for jobs and having to take their stupid test just to get a reply of the position has been filled as of Friday and we will keep your resume and test on file. Yeah right. I never hear anything back from those Co. I tested for. Does anyone? What a waste of my time. Wish they would just say up front we have 2 positions available and 500 people testing, so I would know up front that it is just a waste of my f****** time. Starting ...

Aug 19, 2012

I sure wish Dr "UM," would go away arleady. Geez, this one starts every sentence with, "Next, um . . . . (long pause) blah, blah um blah, um . . . . This job is 24 minutes long packed with about 9,500 instances of using "um" no less than 4 times in every sentence. I have a hard time um you know, um believing um this is a doctor um. What is that a neurological disorder or language tic of some kind that she has to do that repeatedly? Gads, um . . . I wish she would ju ...

Aug 22, 2012

My line count is in the toilet, it has slowed my computer down. The spell check is missing things like doubled words. The headers are ridiculous. AND I use the mouse a lot more because half the time the arrow keys don't seem to work. This SUCKS ...

Oct 05, 2012

Don't you just hate it when you've got a dictation that is so fraught with static, and it sounds like the dictator is 100 miles away from the phone, but you actually can make out the words, just barely, and you'd love to leave all blanks because it's such a chore to hear any of it, but you can't, of course, because you can make it out? Several of these in a row is enough to make me want to punch my computer! (or eat lots of chocolate!) ...

Jan 29, 2013

"Oh, you hate your job? Why didn't you say so? There's a support group for that. It's called EVERYBODY and they meet at the bar." -George Carlin ...

Jan 30, 2013

x ...

Apr 21, 2013

I have been at Nuance 4 months and don't know how I am going to go through another week there. I do not know if it is just the account I am on or what but I keep getting assigned horrible ESL dictators. There r good dictators on this account also, but I cannot seem to get those very often. I am just about to throw in the towel... I just can't quit but I am actually afraid I am going to get fired because I cannot meet this stupid line count with these type of dictators and secondly I ...

Oct 17, 2013

I am to the point of "Ugh do I really have to work tonight". They fail you on audits for the stupist of things, nothing below 97 for me, but there are so many CPs with different rules. You are on one for 2-3 reports then all of a sudden a different one, they someone reserves some to you that you have never heard of, not even in our region, and you have to stop, read the CP and lose lines because you have to make sure once it is done, it is correct. Then this sorry ASR mes ...

Oct 08, 2014

Don't you just hate it when you're typing along fluently, not missing a thing, feeling so very competent, then you start to think about what you're doing, and suddenly your fingers don't want to do anything you say? Kind of the centipede who has no trouble walking until someone asks him how he does it - haha! ...

Nov 05, 2014

I used to enjoy being in transcription. It was a way I could not only support my family but also be at home for my children when I was needed. Now, it has become nothing more than a humiliating and degrading situation, where I sit and wonder WHY am I still doing this. I used to believe I was good at my job, and I was proud of my quality and my speed. Lately, however, both have been questioned by Nuance to the point where I believe I am not nearly as fast nor as good as I ...

Dec 06, 2014

I've been an MT since 2000. Each year I see my pay go down. I've been with 2 big MT companies now and it seems like they are very similar in regard to the fact that they like to screw over their MTs. This company does not care about its employees. This career is becoming obsolete. The computers they have in the exam rooms are pretty much doing our jobs and what is still transcribed is being mostly sent to India. It is a shame really. This is pr ...

Dec 23, 2014

Lowest. Paycheck. Ever. ...

Nov 10, 2009

I'll leave out specifics - just that patient had fetal intrauaterine demise and she had to delivery the baby vaginally. I went thru 14 years of infertility without any results and I'd rather go thru that again than what this lady just went thru. I feel so awful for her. ...

Nov 19, 2009

No message ...

Dec 22, 2009

according to the client profile. When I go through the documents in QA feedback, I always tell myself I'm not going to look unless it was a document I sent blanks in, but I just can't help myself, and then I get frustrated. At least it wasn't me not following the client profile. ...

Feb 24, 2010

She had moderate malnutrition, which was treated with percutaneous endoscopic gastrostomy tube feeds. However, the patient had a very large tracheostomy stoma and had s/l aerobhagy resulting in severe abdominal distention. The "aerobhagy" is what she spells. Any clue what she might be talking about? ...

Mar 30, 2010

like an idiot, but would someone kindly tell where in the h*ll to find the information on the schedule change? i have yet to find it or the swap board and CCM not returning any emails. any insight/info would be appreciated. thanking in advance. ...

Apr 01, 2010

I wish somebody would figure out a way to train new hires other than setting them down with only a few hours training and letting them type their entire shift without a word from anyone, only to have QA come in the next morning and correct all the reports. I hate learning this way, I do something wrong, spell something about the facility wrong, all night long only to learn the next day that it is wrong. It is such a waste of my and my QAs time to do it this way, it sucks. And heaven forbid you h ...

Jul 14, 2010

I was just chatting with someone about transcription and ASR (it's been about 3 months since we switched) and it came to me what my biggest problem with it is. We have no control over it. With regular transcription, we are only limited by the quality of the dictation the sound. The harder we work at perfecting our typing skills and our system of word expansions, etc., the faster we can work. I spent 3 years getting to where there are very few words longer then 4 lett ...

Jul 16, 2010

fingers and your brain are not coordinated???? Today is one of those days for me. ...

Sep 08, 2010

It slows my computer way down. I was typing a little while ago and all of a sudden the word I had just typed disappeared and the line above it was doubled! When I scrolled up and down the page it just got worse. It was about 2 minutes before it fixed itself and I was able to put the cursor in the correct place and finish the report. And I agree with everyone else here, the doctor lookup is a joke! Just a time-waster and too many keystrokes. Why would they do this to us? I just ignore that new ...