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Upgrade to 5.16 with Windows 7 - Anon


Posted: Apr 09, 2010

Has anyone been able to do the upgrade to DocQscribe 5.16 on a machine with Windows 7?  If so, how did you do it.  Can't get it to work with either 32 bit or 64 bit Internet Explorer.  TIA. 

My understanding.... - AW

[ In Reply To ..]
I called tech support the other day to try to get the system on my laptop that has windows 7 and they said that it is not compatible..hope this helps

These companies better get on the SM - Tired

[ In Reply To ..]
ball with this tech stuff. More and more are upgrading to windows 7. I keep reading about things not working with W7 or with 64 bit, etc. They are going to have to configure these programs to keep up. Eventually, XP will not be available on new computers.

That's 'cause you got a lazy help desk operator - Still Plugging with 7

[ In Reply To ..]
I got a laptop with 7 back in November, and when I stumbled a little in the installation, I got a help desk operator who told me it isn't SUPPORTED because they just haven't tested it out. She talked me through running the installation as an administrator, and it went just fine. Been working with 7 ever since.

I was told by support that - typesuzietype

[ In Reply To ..]
it would run with 7 but that sometimes there were problems with jobs where the audio would not completely download, leaving no audio to finish the report. I opted to stick with XP until they can get the bugs worked out.


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