A community of 30,000 US Transcriptionist serving Medical Transcription Industry

New upgrade - Confused

Posted: Mar 19, 2013

Can anyone explain how they are doing their graph between gross and net? How do they come up with those?

Confused - anon

[ In Reply To ..]
Does it really matter? We either feast or famine in this field.

New upgrade - Confused

[ In Reply To ..]
That is so true, but I just wondered if anyone had an explanation. I am sure if I asked the company I would get an answer that answers everything but what I asked!

Gross is what actually did, net is if you never stopped the audio. - carrot on a stick

[ In Reply To ..]
They want the 2 lines to merge, but to do that, their ASR quality would have to be perfect. I don't know if they count the time you are in ADT. Some it takes a considerable amount of time to complete the ADT.

new upgrade - shadow

[ In Reply To ..]
what if we don't upgrade? Is it mandatory?

Inactive time versus active time - North MT

[ In Reply To ..]
The net is the lower one, which is your actual lph. I know because I keep track myself and it is dead on. The gross incorporates your inactive time (looking up things on internet not in Fluency, any time the voice is not playing or you are not using the keyboard in Fluency, answering the phone, getting up from your desk with a report still up on the screen, etc.). The program takes your inactive time and extrapolates what your line count COULD have been if you had no inactive time assuming you produced the same lph you did during your current shift.
The goal is to have them close together because a huge variance would mean you were punched in and not working which will affect your lph. The easiest way to do that is punch out and log off between jobs and work when you are logged in. Researching using the Ctrl 1-5 does not count against you because you are still working in Fluency.

All I see is one line. - where is the other?

[ In Reply To ..]
I just have one solid line bouncing up and down between 400 and 200. Where is the other line you are talking about? I know I have inactive time, becuase I dont use the Ctrl 1-5 and I do get up for short breaks a couple times during my shift and I dont punch out for those as they are only a couple minutes.

there's a blue line and a red one - if you only see 1, see message

[ In Reply To ..]
if you only see one, you are doing a good job at eliminating nonproductive time.

So I never have nonproductive time? - That is not accurate though

[ In Reply To ..]
I do take breaks, and I do a lot of searching for things. I even check this page from time to time to break up the monotony of editing. I think this program is messed up as well as every other one.

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