A community of 30,000 US Transcriptionist serving Medical Transcription Industry


"Unable to contact database" message, anybody else? - MQMT


Posted: Jan 27, 2011

Am getting this message when I search for patient in ADT.  Anybody else getting this message?  Is the system down?  Not connecting?  Everything else is okay.

I'm getting same message - Elderberry

[ In Reply To ..]
It let me search but it won't let me match the ADT. I get the Unable to Contact Database message. At least I can fill in most of the blanks and keep going. Will submit QCare ticket when I have a minute!

Thanks, me too! - MQMT-n/m

[ In Reply To ..]
n/m

yep, me too. - jss

[ In Reply To ..]
X

That happened to me and here's what to do... - kb

[ In Reply To ..]
Tech support said that if your internal computer clock is off by more than 5 minutes, you will get that message. Try changing the time on your computer in the right lower corner.


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