So yesterday it was TeamWork and Utilipro and now Fluency..hmmm

Did anyone get a master ticket on the Fluency outage yesterday? I have yet to hear from anyone on it. I lost about 20 minutes yesterday. ...

I cannot get into Utilipro, tells me it is not a secure site. Does anyone have the address that was emailed to us about a week ago to use as the Utilipro site and would you be kind enough to post it for me? Thank you ...

cannot log in and in trying to reset password I get an error message. ...

you pulled up a blank Word document while you were in Fluency and just typed nonsense letters while the voice file was running? Or while it is not running? If you have two computers, could you do that on your working computer while you did research on the other? Just how would this mess with their production emails we get? LOL. This brings a whole other deminsion to transcription. How can we mess with their numbers like they messed with ours? ...

Cannot get into e-mail or remedy. I was able to at noon and now NOT. Very strange? Don't know what is going on. ...

There were lots of jobs under system processing but nothing coming through? I'm seeing the same trend. My regular accounts have no work coming through but 40 to 50 jobs in system processing. I could use a crash today so I could get paid to take a nap! Current status is green, but I'm watching for it to go RED. ...

I did a little investigation today, and I have learned that SoftScript, LLC (emphasis on the LLC that they use after their company name) is not registered with the California Secretary of State as a corporation or a limited liability corporation or anything of the kind. This company has always acted in a shady manner, but now I'm really starting to wonder about them. The Secretary of State staff member I spoke with today said that their office doesn't investigate ...

No clue what this means to us peons working the trenches, but interesting, see link: http://hdstoday.com/?p=143 ...

On the timesheets, if we have an hour of training, where is that listed. My CCM just put it in and added under hours making it look like I worked 9 hours - how will they know to pay me a benefit rate for that 1 hour of training? ...

I need to put through an alert for sick hours. My CCM can't tell me how because her screen looks different. What she told me did not work. Called support, they did not know how, referred me to the quickcard which I did download but can't read because I am using my own computer and don't have the program to read their documents. Anyway, that was just venting for how user-unfriendly Teamwork is in my opinion. I went to messaging and put in a message and saved it, shows ...

I know they were doing maintenance but I still can't get in. It's saying IE can't open the page. I also can't get into Outlook or several other websites, but I can get here okay! Want to know if it's just me. Thanks. ...

When I turned my computer on this a.m., all my info for teamwork was missing. Don't know what should be on the line entitled code. HELP. ...

I have submitted a request for a day off in teamwork. Does anyone know how or where the answer to the request shows? Wil it say "approved" or something similar on the same page as the request? Thanks. ...

Is the user name in Teamwork when logging on "medquist?" I deleted my browing history yesterday which also deleted passwords, etc., and now I cannot remember what I had in for the user name. Any help appreciated. ...

It seems like my PTO has not been updated in the last 2 pay periods. I have not taken any PTO and certainly have earned it. Does anyone know when the new PTO earnings are applied? ...

or have they fired me and I just don't know it yet? I was needing to clock out to take a break. ...

I just logged on to work but I can't clock in - Teamwork page says "This page cannot be displayed" ... is anyone else having this problem? Worked fine yesterday ... ...

can someone please tell me step by step, how do I request PTO in teamwork for a day in Feb. for this upcoming payroll? I rarely do this and can't find the instructions. My CCM just keeps telling me I need to request it in teamwork but I can't remember how to. ...

Can someone tell me where you can find the instructions to teamwork portal? I have been using the old timecard program and they took that off, so I don't know how to place a ticket number on the new program for NJA and can't find any instructions or help to tell you where and how and what times you put in, etc., etc. Be nice if they had "help" instructions on there. TIA. ...

I need to make up some hours this weekend. My CCM is on PTO so I can't ask her. So the fill in CCM said to pick up hours on the swapboard. But when I go there, there is no shifts to pick up... anywhere, not just the day I want to work. So I looked through my emails because last week my CCM sent out instructions to use the swapboard and it is the old swapboard instructions where the links are on the left column of the screen. The swapboard is in the top heading ...

Same thing happening again this a.m... DQS only loading part of audio. TeamWork not working. Anyone else having trouble? ...

Cannot get into TW for 4 hours. UltiPro will not accept password and/or ID. Been happening since early afternoon for TW, several days for UltiPro. Anyone know about these? Thanks! ...

Are we able to add in our times ourselves when we couldn't clock in or out when TW was down this morning? If so, how do we do it? ...

I've been logging in and out all day and every time I log in there is NJA. I can see in the back log that our region is wiped out. So, when I'm in Teamwork, do I list my shift as "excused absence no work" or "PTO unscheduled", if I want to be paid for my shift? I can't afford to take it off with no pay because I need the income for my first insurance premium coming out this check. Is "excused absence no work", unpaid? Thanks in advance! ...

I submitted for a ticket, but don't know what I'm supposed to do now. ...

Is anyone else having trouble seeing their timesheet this new pay period? When I click on timesheets, it only shows one day at a time with no option that I can see to see the whole pay period. This issue just started yesterday. It says "No Pay Period for Date." I appreciate your response before I contact Tech Support. Thanks! ...

Just wondering if anyone knows if what we as MT's see on/in our Teamwork/leave requests is exactly what TSA/Teamwork sees? I was told I submitted a request for a certain day and it didn't show on my end, and I've never had this happen before. I was the one who brought it to her attention; forwarded emails regarding the day I did request off and proved I did not request the day off that she said I did and had put me down for PTO. Yet, I'm still told "My" mistake has been corre ...

I am sure I will get it soon, but for right now I am looking through my time card because we have to approve them soon and I am like "What in the world is going on?" I assume it is right though. ...

A few times already I noticed that Teamwork sometimes changes my times. Today I clocked in at "9:06" and I diligently wrote down the time as I always do. When I went to clock off, it said my clock-in time was "9:07." I read somewhere that our times are rounded to the nearest minute but then why isn't it always done? ...

So yesterday it was TeamWork and Utilipro and now Fluency..hmmm - cheated

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